What are the responsibilities and job description for the Creative Designer and Customer Lead position at Tri-State Metals, Inc?
Project Designer & Customer Lead
Florence, AL | Full-Time | On-Site
Company Overview:
Join a creative and fast-paced environment where art meets industry. Tri State Metals, Alabama Metal Art and Creative Edge, three leading divisions under one roof, specialize in custom metalwork and large-scale artistic installations for residential, commercial, and hospitality clients across the country. Work on projects for well known organization such as NASA, Hilton, Airports, Westin, Marriott and many more! From laser-cut wall art to intricate hospitality pieces, we bring ideas to life with precision and creativity.
Position Summary:
We are seeking a Project Designer & Customer Lead to work across both divisions, partnering with customers to design and quote custom metal and art-based projects. This role is perfect for someone who thrives on creative collaboration, is highly organized, and has the technical skills to bring custom ideas into production.
Responsibilities:
- Collaborate directly with customers to understand their vision and translate it into design concepts
- Build and nurture long-term relationships with clients by understanding their needs, and delivering a seamless project delivery from initial inquiry to finished product.
- Create detailed 3D drawings and mockups using Fusion 360 and AutoCAD
- Produce polished presentations and artwork files using Adobe Photoshop and Illustrator
- Prepare accurate quotes and manage project timelines from initial inquiry through production
- Work closely with our lead designer and company owners to ensure project quality and consistency
- Coordinate with fabrication and production teams to ensure seamless project execution
- Handle multiple design requests at once while maintaining clear communication with customers
Qualifications:
- Proficiency in Fusion 360 and AutoCAD (required)
- Advanced skills in Adobe Photoshop and Illustrator (required)
- Strong interpersonal and communication skills
- Comfortable juggling multiple projects in a deadline-driven environment
- Self-motivated, detail-oriented, and team-focused
- Previous experience in a design or customer-facing role is strongly preferred
Schedule & Location:
- Monday to Friday, full-time
- On-site in Florence, Alabama (this is not a remote position)
Compensation & Benefits:
- Salary based on experience
- Healthcare and 401K plan available
- Opportunity to work on high-impact, custom creative projects in a supportive team environment
Join us as we push the boundaries of creative design excellence!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Ability to Commute:
- Florence, AL 35630 (Required)
Work Location: In person
