What are the responsibilities and job description for the Customer Service Associate/Cashier position at Tri-State Truck Center, Inc?
Overview
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the face of our store, providing exceptional service to our customers while efficiently handling transactions. You will play a vital role in ensuring a positive shopping experience, maintaining the store's appearance, and supporting various operational tasks.
Responsibilities
- Greet customers warmly and assist them with their inquiries.
- Operate the cash register and process transactions accurately using POS systems.
- Maintain knowledge of products and promotions to effectively assist customers.
- Handle customer complaints or concerns with professionalism and empathy.
- Stock shelves and ensure merchandise is organized and displayed attractively.
- Monitor inventory levels and assist with restocking as needed.
- Uphold cleanliness and organization in the checkout area and store environment.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
Experience
- Excellent communication skills to interact effectively with customers and team members
- Proficiency in cash handling procedures
- Knowledge of Microsoft Office programs is preferred
- Strong attention to detail and accuracy in transaction processing
- Excellent phone etiquette for handling customer inquiries over the phone.
- A proactive approach to problem-solving and teamwork.
At Tri-State Truck Center, we offer competitive compensation, opportunities for growth, and a supportive work environment. If you are passionate about delivering outstanding customer service and thrive in a fast-paced retail setting, we invite you to apply for the Customer Service Associate/Cashier position with us. Join our team and be part of the rewarding Tri-State family that values both customers and employees alike.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- Jackson, TN 38305 (Required)
Ability to Relocate:
- Jackson, TN 38305: Relocate before starting work (Required)
Work Location: In person
