Bus Driver - Transportation

SUMMARY OF PRIMARY FUNCTION

The Bus Driver position has primary responsibility for the safety of passengers transported by the Tri-Valley Heartland Express Bus. The Bus Driver position has considerable contact and interaction with the public, requiring exceptional positive and professional customer service skills. Other duties include but are not limited to inspecting and maintaining the safety and cleanliness of the bus, applicable paperwork, marketing program services, answering customer questions and collecting fares.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

Daily Operations

1. Positively and professionally represents Tri-Valley Heartland Express and Tri-Valley Opportunity Council, Inc., showing respect and appreciation to clients and the general public.
2. Acts as a positive and professional role model for peers; working as a team to help each other learn and succeed. Is respectful of co-workers; appreciating their contribution to the success of daily operations and Transportation programs overall.
3. Mentors substitute and new drivers; training and assisting with daily and monthly forms.
4. Safely transports passengers to their destination; maintaining specified routes and destinations as scheduled. Adheres to passenger pick-ups and drop-offs as closely as possible.
5. Safely operates the wheelchair lift as needed; properly securing passengers in wheelchair securement area, as trained.
6. Safely assists ambulatory passengers with walkers or folding carts on and off the bus as needed.
7. Assists passengers with up to three shopping bags or items, on and off the bus as needed.
8. Advises all passengers to be seated and use seatbelts provided.
9. Respectfully enforces passenger policies, maintaining a safe and positive environment.
10. Effectively operates the communication equipment, maintaining positive, respectful, and appropriate communication at all times.
11. Immediately reports delays of any kind to the Route Coordinator or designee to adapt route and/or communication with customers as appropriate.
12. Completes records and reports on a daily and monthly basis, as required.
13. Completes training, paperwork and attends meetings as requested by supervisor.

Public Relations and Marketing

1. Performs public relations and marketing duties to increase ridership and public awareness.
2. Responsible for depositing fare boxes, weekly, at designated drop spots.
3. Sells tickets and collects fees

Safety - Compliance

1. Remains alert and always focused on driving; is aware of potential weather and/or driving conditions that may affect the safety of passengers and route schedule.
2. Performs Pre-Trip and Post-Trip Vehicle Safety Inspections according to checklist before each starting route and again when route is finished. Promptly reports vehicle problems to the Transportation Fleet Supervisor.
3. Immediately reports vehicle accidents, regardless of damage, break downs, and passenger accident/incidents to the Transportation Program Manager, and Transit Route Coordinator to minimize disruption to scheduled services.
4. Immediately reports employee injuries of any kind to Transportation Program Manager and completes a worker's compensation accident report form as soon as possible, no later than the end of the shift.
5. Participates in mandatory Drug and Alcohol training; complies with required and requested testing. Ensures vehicle is compliant with MN/DOT regulations regarding; fire extinguisher, spill kit, first aid kit, flashlight and securements in addition to the pre/post trip inspection. Is aware of safety equipment on bus and responsible to safely use as needed. 
6. Complies with traffic laws and regulations.
7. Complies with CDL requirements and regulations.
8. Safely performs Tri-Valley Transportation Driver Certification criteria to maintain employment