LPN, MA, EMT, Navigator

Position Summary:

The Navigator is a multi-skilled healthcare professional who collaborates with physicians and other healthcare providers to optimize health, wellness, activity and participation of patients and clients across age and care continuums.

The Navigator will utilize broad-based skills in patient care, ancillary services, and business office practices, always upholding all aspects of customer service and patient care. The Navigator will be responsible for the coordination of care for all patients in their department and will interact across the enterprise to facilitate necessary services as determined by the Physician in accordance with PNHS standards and policies.

The duties of the Navigator working across TRIA’s clinics depending on scope of their credential may include: clinic appointment check-in, insurance verification, co-payment collection, standard rooming, history and evaluation, diagnosis, clinical procedures, medication preparation, post-operative management, wound care, casting, splinting, DME fitting and application, triage, therapeutic intervention and rehabilitation, after visit and pre-procedure education, documentation/scribing provider assessment and plan in real time, patient care management and communication including coordination of care across the enterprise, scheduling, patient paperwork coordination, care coordination and patient discharge.

Work Schedule:

1.00 FTE, M-F Days

Required Qualifications:

We are open to filling this position with an LPN, MA, or EMT. Requirements for each are outlined below:

Licensed Practical Nurse (LPN): Graduate from an accredited school of practical nursing. Must maintain a current state MN/WI license of practical nursing. One or more years of nursing experience is desirable (preferably in a related field of medicine). Current BLS certification for health professionals through the American Heart Association or Red Cross required and maintained. On-line BLS certification is not acceptable.

Medical Assistant (MA): Graduate from a Medical Assisting program accredited by “The Commission on Accreditation of Allied Health Education Programs (CAAHEP) or Accrediting Bureau of Health Education Schools (ABHES). One or more years of experience desirable (preferably in a related field of medicine). Current BLS certification for health professionals through the American Heart Association or Red Cross required and maintained. On-line BLS certification is not acceptable.

Emergency Medical Technician (EMT): High school diploma or GED and current BLS certification for health professionals through the American Heart Association or Red Cross required and maintained. On-line BLS certification is not acceptable. Graduate of an accredited EMT program and current MN/WI EMT License.

• Knowledge, Skills, and Abilities:
  • Strong clinical and human relations skills are required.
  • Ability to effectively communicate both orally and in writing and maintain standards of clinical skills and professional ethics as established by the NATA and BOC.
  • Basic computer/keyboarding/mouse skills required.
  • Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and ensure safety of patients.
  • Can make autonomous decisions regarding patient care related issues and be able to make independent decisions based on scope of practice and protocols established with their physician.
  • Excellent interpersonal, listening, critical thinking and organizational skills. Team player that collaborates to achieve highest outcomes.
  • Proficient use of athletic training apparatus related to area of expertise.
  • Safely and effectively operate the following: Various Health Testing Equipment (depending upon specialty area), Personal Computer, Photocopier, Printer, FAX Machine, and Telephone.
  • Proficient in work processing, electronic medical records, PACS (radiology software), ECG, dynamap, defibrillator, and various Orthopedic and Sports Medicine tests/equipment/braces/splinting.

Benefits:

Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!

We’re a nonprofit, integrated health care organization, providing health insurance in six states and high-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. We bring together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improve lives around the world.

At HealthPartners, everyone is welcome, included and valued. We’re working together to increase diversity and inclusion in our workplace, advance health equity in care and coverage, and partner with the community as advocates for change.

Join us and become a partner for good, helping to improve the health and well-being of our patients, members and the communities we serve.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant because of race, color, sex, age, national origin, religion, sexual orientation, gender identify, status as a veteran and basis of disability or any other federal, state or local protected class.