Aftermarket Parts Coordinator

Our client is seeking an Aftermarket Parts Coordinator to provide crucial support to their customers and internal teams. You you will ensure seamless day-to-day operations and foster cross-functional collaboration to drive organizational efficiency. You will be key in optimizing our client’s operations, managing parts logistics, resolving accounting issues, and collaborating with staff to develop strategic pricing. Your ability to work with a cross-functional team and provide support to customers will be essential in enhancing our client’s supply chain and sales operations. This is an important and exciting opportunity with growth potential for a proactive, forward-thinking problem-solver.

Responsibilities Will Include:

Sales Support and Order Management

• Run daily queries of open orders and create outbound deliveries in the ERP system

• Ensure timely shipment of orders to optimize on-time delivery metrics

• Track and communicate any past due parts orders and generate backlog reports

Inventory and Supply Chain Management

• Schedule and report materials for aftermarket projects and service parts business

• Work with others to analyze and disposition excess and obsolete inventory effectively

• Coordinate with production to release assembly orders

Enhance Operational Efficiency

• Collaborate with finance to produce the key financial reporting related to customer orders and assist with general accounting issues

• Partner with engineering and purchasing to strategically position pricing and create part numbers within ERP based on partner quotes and competitive analysis

• Collaborate with shipping, inventory, and logistics teams to manage on-hand parts and improve supply chain efficiency.

• Facilitate communication between parts reps, operations, and finance to ensure alignment of key objectives

Drive Data-Driven Decision Making and Process Standardization

• Develop and utilize standardized work procedures and policies

• Work with key staff to expand utilization of business data analytics tools to increase efficiency across departments

• Be a key player in developing functional skills in others through active knowledge-sharing

Background Profile:

• Bachelor’s Degree in Business Administration, Supply Chain Management, or related field ideal, Associate Degree with equivalent work experience will be considered

• Three years of experience in industry working in a similar role desired: Supply Chain, Engineering/Sales Support, Order Management, etc.

• Understanding of MRP functions, sales processes, and supply chain operations

• ERP systems experience required. Proficiency in SAP preferred. Other types of data analytics tools helpful

• Experience with RFQ process and competitive pricing beneficial

• Ability to work with numbers and data visualization tools to interpret and analyze business metrics also a plus

• Demonstrated ability to work effectively in cross-functional teams and experience in bridging gaps between sales, operations, and finance functions ideal