Collector I - Monthly Incentive

Job Category : C and R

Requisition Number : COLLE001950

Posted : February 7, 2025

Full-Time

Jacksonville, FL 32224, USA

Job Details

Description

Triad Financial Services is looking to add a dedicated Collector (Bilingual Spanish - English Speaking preferred) to our team. We are an established, profitable company who is growing quickly.

Compensation Range : $20-$22.90 / hour

Work days and hours are as follows : Monday - Thursday : where 2 days are 8 : 30am - 5 : 30pm, and 2 days are 11 : 00am - 8 : 00pm, Friday is 8 : 30am - 5 : 30pm, and 1 to 2 Saturdays per month will be 4 hour shifts, 8a - 12pm or 9a - 1pm and possibility for overtime may be required. The training will last @ 90 days.

Essential Functions :

• Generate high volume of outbound calls to early stage delinquent borrowers
• Resolve delinquent accounts by demanding and collecting the full amount due, establish a solid plan with the borrower to make the payment.
• Determine the reason for non-payment
• Document mortgage collection systems with all activities and communications
• Send Notice of Defaults (NODs) to customers when required
• Send letters to customers with pending post-dated payments
• Demonstrate accurate knowledge and strict application of federal regulations and collection laws (FDCPA)
• Skip trace accounts when identified or submitted by the Collections Supervisor or Collections Director. The Skip Trace task is preformed using various free websites such as; Reverse Search, White pages, Anywho etc.
• Process mortgage payments in accordance with established guidelines
• Follow all company and departmental policies and procedures
• Utilize proper protocol for borrowers, clients, state and federal regulations, as well as best practices
• Consistently meet or exceed monthly goals
• Be flexible with their time and schedule in order to meet the needs of the business
• Perform other duties that may be assigned by supervisor

Minimum Qualifications :

PM22

PIe3b0eb951900-26276-36900059

Salary : $20 - $23