Closer/Funder (Includes Bonus/Incentive Plan)

Triad Financial Services is a leading provider of financial solutions specializing in financing manufactured homes. We are dedicated to helping our customers achieve the American dream of homeownership. We are currently seeking a highly motivated and skilled Closer/Funder to join our dynamic team.

Job Type: Full-time, In-office

Key Responsibilities:

• Process incoming loan packages from Direct Borrowers, Manufactured Home Dealers, and Brokers.
• Monitor and manage all incoming loan documentation requests.
• Ensure all underwriting conditions are satisfied before document preparation.
• Communicate with clients and escrow agents to obtain additional documentation as needed.
• Verify consistency of home address across appraisal, title, and loan tracking systems.
• Enter data accurately and promptly into the loan tracking system.
• Order flood and tax certifications from third-party vendors.
• Coordinate new home appraisals.
• Process contract orders, review and order tax and flood certifications accurately and on time.
• Confirm and verify loan information, prepare compliance documents, and send packages for signatures.
• Gather, review, and verify conditions, working closely with brokers, dealers, and/or borrowers to complete loan packages.
• Ensure timely processing of needed conditions and completed loan packages to end lenders.
• Re-verify loan information, confirm loan adherence to end lender parameters, and send completed files to lenders.
• Correct files and accounting as needed when loans are redirected.
• Serve as the primary contact for Dealers, Brokers, Borrowers, Underwriters, Insurance Agents, and Lenders.
• Track conditions and loan expirations.
• Perform basic computer tasks to save documents into the servicing system and shared drive.
• Handle loan cancellations as requested by investors (e.g., site changes, dead deals).
• Prepare and send defect lists to specific investors.
• Collaborate with the insurance department to gather applications and declarations.

Minimum Qualifications:

• Demonstrated ability to maintain client relationships and provide exceptional customer service.
• Strong work ethic and problem-solving skills.
• Previous experience in loan processing.
• Excellent verbal and written communication skills, with the ability to interact effectively with both internal and external stakeholders.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Ability to work under pressure, meet deadlines, and maintain a positive attitude.
• Strong multitasking abilities in a high-stress environment.
• Ability to work independently and complete assignments following given instructions and standard practices.
• High school diploma or GED required.

Salary Range: $21.00 to $25.27 per hour

Benefits:

At Triad, we are committed to supporting our employees with a comprehensive benefits package, including:

• Health Insurance: Coverage begins on day one, ensuring you and your family are protected from the start.
• 401k Match: A competitive 401k match program to help you save for your future.
• Tuition Reimbursement Program: Support for your educational and professional development goals.
• Additional Benefits: Programs designed to enhance your overall well-being and work-life balance.
• Career Advancement: We are dedicated to promoting from within and offer numerous opportunities for career growth and development.

Ready to help our customers achieve the American dream of homeownership? Apply now to join a team that values your skills, supports your growth, and makes work rewarding!

Triad Financial Services is an Equal Opportunity Employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

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