Director of Operations (Janitorial & Facility Services)

A full-service facilities maintenance company focused on high standards and quality relationships. Founded in 1977, Triad has been a leader in all areas of facility maintenance for more than 40 years. We serve malls, hospitals, schools, office buildings, manufacturing facilities and more.

Triad has everything it takes to make your facility clean, safe and healthy: professional labor, reliable equipment, skilled repair technicians, fleets of trucks and more. We also use the latest technology to drive down the costs of maintaining your facility.

We built our company on the belief that employees, customers, and partners should be treated like family.

For us this means:
-Employees are treated with the respect and dignity we would want for our family members
-Employees are compensated fairly and on par with industry standards
-Customer’s high standards are our high standards
-Communication with customers and partners is professional
-If we make a mistake, we take ownership and fix the situation

Summary:
We are seeking a highly skilled and experienced Director of Operations to oversee our company's daily operations and drive strategic growth in the Houston and surrounding areas. The Director of Operations will be responsible for managing all aspects of our facility services business, including business development, operations management, strategic planning, and process improvement. The ideal candidate will have strong leadership abilities, excellent problem-solving skills, and a proven track record in driving operational efficiency. Bilingual in English & Spanish is strongly preferred. Must be willing to travel outside of the Houston area up to 50% of the time.

Duties:
- Develop and implement strategic plans to achieve company goals and objectives
- Lead and manage a team of managers, supervisors, cleaners & subcontractors to ensure smooth operations across their region.
- Oversee business development activities, including identifying new opportunities and building relationships with key stakeholders
- Monitor and analyze key performance indicators to identify areas for improvement and implement process enhancements
- Collaborate with cross-functional teams to streamline operations and drive efficiency
- Manage budgets and financial performance to achieve profitability targets
- Implement quality control measures to maintain high standards of product/service delivery
- Stay up-to-date with industry trends and best practices to drive innovation within the organization

-Up to 50% Travel

Language Ability:

Bilingual in English and Spanish is strongly preferred

Requirements:
- Bachelor's degree in Business Administration or related field preferred
- Proven experience in a senior leadership role, preferably as a Director of Operations or similar position
- Strong business acumen with a deep understanding of operations management principles within facility services
- Excellent leadership skills with the ability to motivate and inspire teams
- Strategic thinker with the ability to develop and execute long-term plans
- Exceptional problem-solving abilities with a focus on continuous improvement
- Proficient in project management methodologies and tools
- Strong negotiation and conflict resolution skills
- Excellent communication and interpersonal skills

To perform the job successfully, an individual should demonstrate the following competencies:

Attendance/Punctuality- Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time

Dependability- Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan

Safety and Security- Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly

Basic computer skills preferred.

$90k-$100k depending on experience, with opportunities for bonuses

Monthly vehicle and cell phone allowance

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock and vibration.

The noise level in the work environment is usually moderate to high.

We are an equal opportunity employer

Job Type: Full-time

Basic computer skills preferred.

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this job, the employee is occasionally exposed to work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock and vibration.

The noise level in the work environment is usually moderate.