Qualified Professional

COUNTRY CLUB DAY ACTIVITY

DIRECTOR JOB DESCRIPTION

Position Title: Director

Position Description: The Director is responsible for the day to day operation of the PSR (Psychosocial Rehabilitation Program) including supervision of direct care staff, clinical oversight of service delivery and the achievement of program outcomes. The Director will participant in the development of the PSR program in conjunction with the owner, QI/Compliance consultant and input from other stakeholders.

Qualifications and Certifications:

The Director must meet all qualifications for a Qualified Professional and have at least 2 years experience in the adult mental health treatment services.

A QP must be at least 18 years of age and must be able to read, write, understand and follow directions.

The QP must meet one of the following requirements according to state law:

· an individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SAS with the population served; or

· a graduate of a college or university with a master’s degree in a human service field and has one year of full-time, post-graduate degree accumulated MH/DD/SAS experience with the population served, or a substance abuse professional who has one-year of full-time, post-graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or

· a graduate of a college or university with a bachelor’s degree in human service field and has two years of full-time, post-bachelor’s degree accumulated MH/DD/SAS experience with the population served, or a substance abuse professional who has two years of full-time, post-bachelor’s degree accumulated supervised experience in alcoholism and drug abuse counseling; or

· a graduate of a college or university with a bachelor’s degree in a field other than human services and has four years of full-time, post-bachelor’s degree accumulated MH/DD/SAS experience with the population served, or a substance abuse professional who has four years of full-time, post- bachelor’s degree accumulated supervised experience in alcoholism and drug abuse counseling.

Knowledge and Skills: Successful performance as the Director requires the following knowledge and skills:

· Knowledge of and ability to implement evidenced-based/ best practices in program design and service delivery.

· Knowledge of Federal, State and local laws, regulations, policies and requirements and accreditation standards regarding the provision of mental health services.

· Ability to provide leadership and participate as a member of a team.

· Ability to supervise and evaluate performance of personnel.

· Ability to establish and maintain effective, supportive and therapeutic relationships with adults with disabilities, their guardians/families/caregivers and other stakeholders involved with the program and clients.

· Ability to apply negotiation, mediation and advocacy skills on behalf of clients.

· Ability to communicate effectively orally and in writing. .

· Ability to exercise sound judgment in analyzing needs and situations and taking appropriate response.

· Ability to accurately gather, record, evaluate, organize, disperse, track and maintain information. (program, personnel and/or client)

· Knowledge of disabilities, disability diagnoses and DSM-IV/ICD-9.

· Knowledge of disability and other community resources.

· Knowledge of cultural diversity and ability to apply cultural awareness to professional relationships.

· Proficiency with word-processing, spreadsheets, electronic forms, electronic submission of information through websites and email personal computer applications.

Duties and Responsibilities:

· Develop and maintain up to date policies and procedures to support all business and service operations and requirements of all legal and regulatory entities.

· Implement a corporate compliance program that insures compliance with all legal and regulatory entities and Solution Center policies and procedures. This includes communication and reporting to and from all legal/regulatory entities, and compliance with insurance and other risk management requirements.

· Oversee the day to day operation of all business and service activities that balances the expectations of the persons served, other stakeholders and legal and regulatory entities.

· Develop and implement the organizational structure of the company including development of job descriptions, the delegation of management authority and hiring, supervising (non- clinical) and terminating employees to meet the established business and service needs of the company.

· Coordinate ongoing planning to meet the needs of the corporation and all stakeholders including the development and implementation of a Strategic Plan that includes the input of all stakeholders.

· Maintain professional and technical knowledge and skills including training required by the State, LME and Country Club Day Activity.

· Insure ongoing business and service performance improvement by developing and implementing a QI Plan that includes monitoring performance indicators. Insure performance improvement activities include the promotion and achievement of client outcomes. Prepare annual performance report.

· Participate in the development of a PSR program (in conjunction with the Management Team and other stakeholders as appropriate) that meets the standards of an evidenced based practice and allows the clients to increase their functioning so that they can be successful and satisfied in the environments of their choice with the least amount of ongoing professional intervention. Focus on skill and resource development related to life in the community and to increasing the participant’s ability to live as independently as possible, to manage their illness and their lives with as little professional intervention as possible, and to participate in community opportunities related to functional, social, educational and vocational goals.

· Maintain the program and client services with integrity to the Medicaid service definition.

· Comply with all laws, guidelines and requirements of regulatory entities, policies and procedures of Country Club Day Activity and CARF standards.

· Assist in the development and achievement of agency and client outcomes goals and the collection and reporting of related QI data.

· Complete documentation and maintain historical records related to the program and service delivery as required by regulatory, accreditation and agency policy.

· Recommend and deliver training to personnel and clients as appropriate.

· Protect the rights of clients including their right to privacy and confidentiality in accordance with Federal HIPAA law, DHHS Client Rights and Confidentiality Policy and Country Club Day Activity policies and procedures.

· Collaborate with other stakeholders as appropriate.

· Participate as a member of the Management Team.

· Participate as a member of the QI Committee.

· Participate as a member of the Client Rights Committee.

· Participate in Client Meetings.

· Submit accurate, timely and complete records of time worked.

Job Type: Full-time

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Education:

• Bachelor's (Required)

Ability to Commute:

• Randleman, NC 27317 (Required)

Work Location: In person