Quality Assurance Analyst

The QA (Quality Assurance) Analyst is responsible for ensuring the quality and reliability of software products and applications through systematic testing and analysis. This role involves working closely with developers, product managers, and other stakeholders to define test strategies, execute test plans, and identify defects. The QA Analyst plays a crucial role in the software development lifecycle, ensuring that technology solutions meet business requirements and industry standards. 

Core Functions & Responsibilities 

• Develop and execute comprehensive test plans, cases, and scripts based on project requirements and specs. 

• Perform manual and automated tests to identify software defects across functional, regression, integration, and performance areas. 

• Document and report defects using bug-tracking tools, collaborating with developers to reproduce and validate fixes. 

• Ensure business and technical requirements are testable and aligned with project goals. 

• Collaborate with developers, product managers, and stakeholders to understand scope and drive continuous improvement. 

• Set up and maintain test environments mirroring production setups. 

• Track and report key quality metrics like defect rates and test coverage. 

• Participate in retrospectives and contribute to QA and technology team improvements. 

• Maintain detailed documentation of test processes and results for future reference. 

• Test software integrations to ensure features meet acceptance criteria and business standards. 

• Work with product and development teams to develop test suites and validate cases against criteria. 

• Participate in System Acceptance Testing (SAT) and User Acceptance Testing (UAT). 

• Identify, create, and report defect records, focusing on critical items. 

• Serve as a platform functionality expert for targeted, effective testing. 

• Maintain general knowledge of other platforms, with potential expansion to additional testing responsibilities. 

 Required Skills, Abilities, and Education 

• Bachelor’s degree in Computer Science, Information Technology, or a related field. 

• Minimum of 3 years of experience in software quality assurance. 

• Experience with both manual and automated testing tools and techniques. 

• Familiarity with Agile/Scrum methodologies. 

• Familiarity with Qase (or similarly related platform), JIRA and TestRail. 

• Proficiency in test automation tools such as Selenium, Postman, and Cypress. 

• Strong understanding of software development lifecycles (SDLC). 

• Familiarity with programming or scripting languages (e.g., Java, Python) is a plus. 

• Strong problem-solving skills with an ability to think critically and creatively. 

• Excellent verbal and written communication skills, with the ability to clearly convey complex technical concepts to non-technical stakeholders. 

• A keen eye for detail, ensuring that all aspects of the software are thoroughly tested and meet the highest quality standards. 

• Ability to work collaboratively in a cross-functional team environment, while also working independently. 

Work Schedule 

• In-office with flexibility to work from home with manager approval.   

Our commitment to creating a unique work culture sets us apart from the rest—no corporate robots here. Triage values transparency and autonomy, and we believe in recognizing your efforts and dedication. Join us on this exciting journey as we continue to be recognized among Inc. Magazine's 5000 fast-growing companies in America.

Triage Staffing is an equal-opportunity employer committed to fostering diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Note: This job description outlines the primary duties and responsibilities of the Intern role but is not an exhaustive list. Additional tasks may be assigned by your supervisor or manager. All duties are subject to change and may be modified to reasonably accommodate individuals with disabilities. Your performance will be evaluated based on your execution of the tasks outlined in this job description.