Quality, Training and Control Supervisor

Quality, Training and Controls Supervisor

SUMMARY

In this role, you will be responsible for developing, implementing, and maintaining comprehensive training programs and standard operating procedures. You will play a pivotal role in ensuring that our employees have the knowledge and tools they need to perform their duties effectively and efficiently, while also maintaining compliance with industry standards and company policies. You will also be accountable for ensuring the quality standards are being met with the training and operating procedures and processes, and that internal controls are in place to ensure all internal and compliance standards are being met.

CORE RESPONSIBILITIES

· Monitors overall quality departmental performance, identifying and facilitating opportunities to increase productivity and efficiency.

· Develop, implement, and manage comprehensive training programs for all levels of the organization.

·Ensure audit controls are in place and align with our ISO certification requirements

·Collaborate with department heads to identify training needs and create tailored training materials to address them.

·Design, document, and maintain standard operating procedures (SOPs) to ensure consistency and compliance across the organization.

·Coordinate and conduct training sessions, workshops, and other learning initiatives.

·Evaluate the effectiveness of training programs and SOPs through feedback, assessments, and other metrics, and make necessary adjustments for continuous improvement.

·Monitor that SOP’s and training are aligned, effective and efficient, and make recommendations to continuous improvement.

·Make recommendations for necessary controls to maintain or improve quality, training and compliance standards.

·Support the development and maintenance of the quality control systems, tools and procedures

·Communicate the effectiveness and status of goals achieved to all stakeholders in the organization on a regular basis.

·Gathers samples of raw materials and evaluates them using lab equipment to ensure they meet company standards regarding quality and color.

·Gathers random samples of outgoing finished products and evaluates them using lab equipment to ensure they meet company and customer standards.

· Reports findings to supervisor and takes appropriate next steps for acceptable and/or unacceptable samples.

· When quality problems occur, assists supervisors and other inspectors with follow-up checks.

·Assists line inspectors in isolating the cause of quality problems; offers assistance and provides recommendations for resolving and preventing further problems.

·Ensure that SOPs are accessible and communicated effectively to supervisor, managers, and all relevant stakeholders across the organization.

·Stay up to date with industry trends, best practices, and regulatory requirements to ensure that training and SOPs remain relevant and compliant.

·Work with Human Resources, Safety, Maintenance, Warehouse and Plant Operations teams to ensure that training programs meet compliance, safety, legal and regulatory requirements.

·Assist in onboarding new employees by providing training and ensuring they understand company policies and procedures.

·Lead and mentor any other assigned trainers in the organization.

· Act as a leader, role model for safety, quality, and controls standards.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.

QUALIFICATIONS

·Excellent verbal and written communication skills.

·Ability to create and present ideas, reports, and budgets in various formats.

·Ability to work collaboratively with cross-functional teams and build relationships at all levels of the organization.

·Experience in creating and managing standard operating procedures.

·Excellent time and project management skills with the ability to train and evaluate skills.

·Proficient with Microsoft Office Suite or related software.

·Excellent organizational skills and attention to detail.

·Bachelor’s degree and or relevant experience in related field preferred.

·Five (5) years of related experience in the industry required.

·Knowledge of the philosophy, mission, leadership, and planning needs of the organization preferred.

WORK ENVIRONMENT

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Most of the time is spent in the production plant or warehouse center. The environment will include, working in the plant production floor where there is weather and nonweather related hot or humid conditions, extreme cold, working near moving mechanical parts or equipment.
• The noise level in the work environment is quiet in the office, but can be loud when on the production floor, warehouse or loading areas
• Prolonged periods of sitting at a desk and working on a computer when in the office.
• Prolonged periods walking around a foundry.
• Prolonged periods of using a forklift.
• Must be able to lift up to 15 pounds at times.
• This position will require the use and wear of all PPE and safety equipment.
• Must be available at times to train and/or monitor training on different shifts schedules to accommodate internal teams.

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Quality Supervisor: 5 years (Required)
• Microsoft Office Suite: 1 year (Required)

Work Location: In person

Job Type: Full-time

Pay: $70,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Chicago Heights, IL 60411 (Required)

Ability to Relocate:

• Chicago Heights, IL 60411: Relocate before starting work (Required)

Work Location: In person

Salary : $70,000 - $100,000