What are the responsibilities and job description for the Receptionist/PT(20 hrs)/Manchester position at Triangle Credit Union?
This position has a set schedule every week: Thursdays 9:30am - 6:00pm, Fridays 8:30am - 6:00pm, and Saturdays 9am - 12pm.
| The role of Receptionist is the initial point of contact for credit union members and the public. The successful candidate will: | ||||||||||
| · Answer incoming calls and forward them to the appropriate parties. | ||||||||||
| · Welcome members and the public. | ||||||||||
| · Respond to members’ requests for information about their accounts in a timely manner and answer questions about Triangle products and services. | ||||||||||
| · In this busy office, the duties also include filing, sorting incoming mail, booking appointments and operating office equipment, such as, fax machine and postage meter. | ||||||||||
| · Promote products and services to meet or exceed branch and company objectives; cross-selling products and services. | ||||||||||
| Qualifications: | ||||||||||
| Education: | ||||||||||
| HS diploma or GED | ||||||||||
| Skills: | ||||||||||
| - Superior customer service skills, providing friendly, professional, personalized service to all members, using Service Strategies. | ||||||||||
| - Strong computer skills. | ||||||||||
| - Excellent phone and communication skills. | ||||||||||
| - Ability to multi-task, with strong attention to detail. | ||||||||||
| - Ability to stay focused on the job, work efficiently under tight deadlines. | ||||||||||
| - Handling member account transactions with accuracy and a sense of urgency | ||||||||||
| - Work collaboratively with all internal members to resolve all member inquiries in a timely and efficient manner. | ||||||||||
| - Sales acumen. | ||||||||||
| - Bilingual-Spanish a plus. | ||||||||||
| Experience: | ||||||||||
| Previous receptionist experience is preferred. | ||||||||||
| Physical Requirements: | ||||||||||
| - Ability to stand for long periods of time. | ||||||||||
| - Ability to lift 10 pounds. | ||||||||||
| - Bending, twisting, squatting, reaching. | ||||||||||
| Triangle Credit Union is proud to be an Affirmative Action/Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at 603-889-2470 for other options to apply. | ||||||||||
| Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities |
