What are the responsibilities and job description for the Patient Service Representative position at Triangle Visions Optometry?
Job Description
Job Description
Join Triangle Visions as a Patient Service Representative in Lillington, NC!
Are you a great communicator with a passion for healthcare? Triangle Visions invites you to join our team as a Patient Service Representative.
Why Work With Us?
Work-Life Balance : Enjoy a supportive Monday - Friday schedule.
Competitive Compensation : Monthly bonus plan and comprehensive benefits package.
Health Benefits : Medical, dental (100% of preventative care covered), and free vision coverage.
Generous Time Off : Paid time off (PTO) and holiday pay.
Professional Development : Access $5K annually for tuition and continuing education reimbursement.
Family Support : Adoption assistance program.
Employee Perks : Free eyewear and discounts for friends and family.
Your Role :
Maintain a professional and friendly attitude while greeting office guests and speaking with patients about their insurance coverage and appointments.
Handle record-keeping, invoicing, database maintenance, and customer issues.
Join Us Today!
Ready to make a difference in patients' lives and advance your career? Apply now for the Patient Service Representative position in Lillington, NC, and become part of the Triangle Visions team! Responsibilities Patient Service Representative Job Responsibilities
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor / provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibility in accordance with patient’s current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Performs other administrative responsibilities as assigned by Practice Manager or as business needs.
Required Skills Patient Service Representative Job Qualifications
High School graduate or equivalent
2 years of office experience in a healthcare setting
Basic knowledge of services, products, vision insurance plans / coverage and office operations preferred, but not required.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Patient Service Representative?
Sign up to receive alerts about other jobs on the Patient Service Representative career path by checking the boxes next to the positions that interest you.
Sign up to receive alerts about other jobs with skills like those required for the Patient Service Representative.
Click the checkbox next to the jobs that you are interested in.
