Demo

Lab CSR

Tribal Diagnostics Llc
Oklahoma, OK Full Time
POSTED ON 3/28/2025
AVAILABLE BEFORE 5/28/2025

Tribal Diagnostics is searching for a full-time Customer Service Rep in Oklahoma City. The hours are Monday through Friday from 9am - 5:30pm.

Job Summary:

As a Medical Laboratory Customer Service Representative at Tribal Diagnostics, you will be the primary point of contact for our clients, including healthcare professionals, clinics, and patients. Your role will encompass a range of responsibilities aimed at delivering outstanding customer service and support.

Duties/Responsibilities

  • Respond to inquiries and provide information regarding laboratory services, test results, and specimen collection procedures through phone, email, and other communication channels.
  • Address and resolve customer complaints or concerns professionally and in a timely manner. Escalate complex issues to the appropriate department as needed.
  • Accurately enter and process laboratory test orders, ensuring compliance with all relevant regulations and protocols.
  • Maintain accurate records of customer interactions, transactions, and inquiries in our database.
  • Provide information and guidance to clients and patients regarding specimen collection requirements, test preparation, and result interpretation.
  • Collaborate with the laboratory team to ensure the highest standards of service and accuracy in test results.

Education and Experience:

  • High school diploma or equivalent; bachelor's degree preferred.
  • Prior experience in customer service or a medical laboratory setting required.

Required Skills/Abilities:

  • Strong communication and interpersonal skills.
  • Excellent problem-solving abilities and attention to detail.
  • Proficient in using customer relationship management (CRM) software and Microsoft Office Suite.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Knowledge of medical terminology and laboratory procedures is an advantage.

Physical Requirements:

  • Ability to sit, stand, and move around the laboratory
  • Ability to work at a computer
  • Must be able to lift up to 50 lbs
  • Exposure to various chemicals and compounds

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Lab CSR?

Sign up to receive alerts about other jobs on the Lab CSR career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$35,629 - $45,826
Income Estimation: 
$45,118 - $56,723
Income Estimation: 
$53,435 - $68,530
Income Estimation: 
$76,733 - $101,052
Income Estimation: 
$49,374 - $66,503
Income Estimation: 
$58,197 - $78,046
Income Estimation: 
$58,197 - $78,046
Income Estimation: 
$68,043 - $92,851
Income Estimation: 
$39,867 - $53,962
Income Estimation: 
$49,374 - $66,503
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Tribal Diagnostics Llc

Tribal Diagnostics Llc
Hired Organization Address Dallas, TX Full Time
Tribal Diagnostics is searching for a part-time Clinical Consultant with either an MD or DO with board certification in ...
Tribal Diagnostics Llc
Hired Organization Address Oklahoma, OK Full Time
Tribal Diagnostics is searching for a full-time Medical Coder/Biller. The hours are Monday through Friday from 8am - 5pm...
Tribal Diagnostics Llc
Hired Organization Address Tulsa, OK Full Time
Tribal Diagnostics is looking for a Courier Driver in the Tulsa location. This is a full-time position, Monday through F...
Tribal Diagnostics Llc
Hired Organization Address New, TX Full Time
Tribal Diagnostics is searching for a part-time phlebotomist for the Creekside area in New Braunfels . Must be available...

Not the job you're looking for? Here are some other Lab CSR jobs in the Oklahoma, OK area that may be a better fit.

CSR

MJC Huts & TOH & IMO Huts & MOK Hut, STILLWATER, OK

CSR

MJC Huts & TOH & IMO Huts & MOK Hut, ENID, OK

AI Assistant is available now!

Feel free to start your new journey!