Supervisor Scale

Are you a natural leader with a passion for customer service and operational efficiency? We’re looking for a Scale House Supervisor to oversee daily operations and ensure smooth, professional interactions with customers, vendors, and visitors. Enjoy weekly pay, on-site clinics, and health benefits. Whatever your career goals may be, let SMSC help get you there!

Job Overview: Supervise and provides direction for scale house daily operations, work schedules and procedures of Scale Attendants. As the first point of contact with customers, vendors, and visitors, providing welcoming excellent customer service while ensuring all policies and procedures are followed appropriately. Direct customers as needed, answering questions, and promptly responding to any issues or complaints. Provide leadership, training, coaching, and mentoring to staff.

Create Lasting Change: The Impact You’ll Have:

• Ensure the scale house is operating smoothly and accurately. Provides daily work direction and leadership and scheduling to Scale Attendants. Assists with interviewing, selecting, hiring and training Scale staff.
• Weigh incoming loads and calculate rates based on load content. Direct driver to proper tipping area. Knowledge of the scale software to troubleshoot and ability to export data, and reports when needed.
• Provides proper documents on all scale transactions entering and exiting the facility. Receives payment from customers. Balances the daily receipts to ensure accurate
  record keeping and billing.
• Provide information and/or assistance regarding rules, regulations and operating procedures to customers using facility. Answers the telephone and provides general information to callers.
• Other duties includes checking in-coming loads for contamination. Maintain records and logs of facility and weighing activity. And perform routine cleaning of the facility and especially the scale house to ensure it is neat, organized, safe and clean.
• Responsible for hiring, employee engagement and performance management.
• Leads, mentors, coaches, provides guidance support and motivation to their staff.

Job Requirements: 

• 2 years of experience such as Bookkeeping, Scale Attendant, Accounting, Retail, or related field.
• 1 years of indirect or direct people leadership experience (may include informal leadership)
• Education: completed high school or GED.
• Proven proficiency with Microsoft Office products (Word, Excel, Outlook).
• Valid Class D driver’s license required with good driving record.

Outstanding Benefits & Awesome Perks: Enjoy competitive weekly pay, outstanding benefits and advancement opportunities. Generous benefits include medical, dental, life and disability insurance, onsite medical clinics and pharmacy, 401(k) retirement plan, paid time off, wellness programs and more. Plus, take advantage of perks like discounts on childcare, fuel, bus passes and fitness membership, free uniforms, free uniform cleaning and tuition reimbursement. 

Who We Are: The Shakopee Mdewakanton Sioux Community contributes both time and financial resources across the region, state, and country. The SMSC has donated more than $400 million to organizations and causes, provided $500 million in economic development loans to other tribes, and contributed millions more to support regional governments and infrastructure. The SMSC's Native Green initiative annually diverts hundreds of tons of waste from landfills, has implemented compostable containers throughout our properties, and restored hundreds of acres of prairie land. Team members are eligible to participate in SMSC Gives, a community outreach initiative that organizes various opportunities in the local community. To empower its team members to take part in the Dakota tradition of giving, the SMSC provides paid hours to team members to volunteer at events. Learn more at shakopeedakota.org