What are the responsibilities and job description for the Community Relations Director position at Tribute at Black Hill?
People taking care of people, that's who we are and what we do at Cogir Senior Living!
What can you expect?
Cogir Senior Living is hiring an experienced, goal-driven, and empathetic Community Relations Director (Sales and Marketing Manager) for our premier retirement community, Tribute at Black Hill.
The Community Relations Director (Sales and Marketing Director) will manage all community outreach to maintain and exceed established occupancy goals for the community through strategic and long-term planning. This includes identifying and building relationships with appropriate professional and non-paid referral sources to generate qualified leads, conducting community tours, and driving revenue growth.
In this role, the Sales Director is responsible for ensuring customer satisfaction by addressing daily inquiries from tenants, families, and prospective residents and conducting both scheduled and walk-in tours of the community. You will collaborate with the regional sales team to develop and implement marketing strategies to achieve the community's occupancy goals.
Compensation includes a base salary of $75-80,000/yr and a generous, accelerating commission structure, allowing for a realistic earning potential of over $120,000!
What Cogir has to offer you?
- Competitive salary and a generous bonus structure.
- Training and career growth opportunities.
- Heath, Dental, Vision, and Life insurance.
- 401K Plan with a company match.
- Paid Vacation, Sick leave, and holidays.
- Employee Assistance Program
- Generous Employee Referral Bonus Program
- An inclusive, positive work environment where everyone has a voice
- Free meals at work and more!
What will you do as a Community Relations Director?
- Develop and implement all sales and marketing strategies and tactics for the community, consistent with the company's objectives.
- Design, implement, and facilitate the annual marketing plan for the community with input and support from the Executive Director, corporate marketing, and operations teams.
- Develop and manage the lead base, responding to telephone inquiries remotely and in real-time when possible.
- Maintain and/or improve community occupancy level and revenue production according to business and marketing plans.
- Conduct walk-in and scheduled tours with prospective residents or interested parties.
- Provide sales activity reports with documented lead status, closing needs, and next steps.
- Follow-up with all potential residents, referral sources, or interested parties.
- Maintain the community's Customer Relationship Management software (Yardi) accurately and timely.
- Supervise, direct, and motivate all sales team members.
- Maintain a high degree of resident satisfaction by establishing relationships between residents, department heads, and staff.
- Understand the community's care regulations to ensure proper placement and education to prospects.
- Participate in and represent the community in outreach events, networking meetings, tradeshows, and other community functions.
- Monitor and maintain promotional item inventory; assess print advertising needs.
- Manage social media accounts.
- Carefully manage marketing budget and provide input and accurate pricing information for ads, directories, social media advertising, event costs, association memberships, and all marketing and sales-related costs.
If you have these qualifications, we'd love to chat:
- A positive team player mentality and passion for serving seniors!
- 3-5 years experience in senior living, preferably Assisted Living and/or Independent Living sales, hospitality, or healthcare sales preferred.
- Bachelor's Degree in Marketing, Business, or a related field is preferred, or an equivalent combination of experience and education is required.
- Has a proven track record in achieving and exceeding sales goals.
- Ability to manage time effectively, high initiative, and good judgment.
- Demonstrate professional ethics with a positive attitude, exceptional verbal and written communication skills, and the ability to motivate others and work within a team environment.
- Proficient in Microsoft Excel, Word, Outlook, and CRM.
About COGIR Management USA:
Cogir Senior Living, based in Scottsdale, Arizona, proudly oversees a network of senior living communities spanning 11 states nationwide. As a trusted leader in senior housing, we are dedicated to growth while maintaining our commitment to exceptional care for our residents and a supportive, growth-focused environment for our team members. At Cogir, our culture is rooted in the core values of human focus, creativity, and excellence, which inspire us to continuously improve and achieve excellence in all we do. Join us in our mission to enrich the lives of our residents while building a meaningful and fulfilling career!
Apply today and become part of the Cogir Family!
Salary : $75,000 - $120,000
