What are the responsibilities and job description for the Call Center Representative position at Trice Healthcare Staffing?
Below are some key highlights of the position -
Position : Healthcare Call Center Representative
Location : Sioux Falls, SD
Duration : 3 Months Contract
Shift : Days. M-F : 8 : 30AM-5 : 00PM
Pay Rate : $25 / hr.
Job Summary :
- Navigators are the first line of triage for our Medicare Advantage members needing assistance with a variety of topics.
- Calls will range from verifying supplemental benefits, finding providers, accessing members benefit portal, directing to appropriate departments for further assistance, etc.
- High level of Customer Service, dealing exclusively with Medicare Beneficiaries.
- Ability to problem solve, listen with empathy, communicate clearly, pleasant speaking voice. Top level phone skills are a must.
Salary : $25
