Communication Manager

Title: Communication Manager

Location: Kolkata

Reports to: Asia Regional Director

Employment Status: Full-time

Due date of Submission: 01 March 2025 

About Trickle Up

Trickle Up was founded in 1979 on the belief that people have the power to transform their lives. We support people in extreme poverty and vulnerability to advance their economic and social well-being. In partnership with local, national and international organizations, we go to the hardest-to-reach places in the world to reach underserved and marginalized communities with breakthrough opportunities. Together, we equip women with the tools and support they need to forge sustainable pathways out of extreme poverty for themselves and their families.

Through our programs, participants learn new skills to start businesses and earn sustainable livelihoods. Women join savings groups where they save money and access credit, while connecting with other women to support one another. They build self-confidence and resilience. Their families eat more and better foods, and they can keep their children in school. Women become decision-makers at home, advocate for their families and communities, and lead more hopeful lives.

Trickle Up is headquartered in New York City, with regional offices in India and Guatemala. Visit www.trickleup.org for more information.

Position Overview:

We are seeking a dynamic and experienced communication professional who is energetic, motivated, and who desires to expand his/her skills and expertise in administration in the NGO sector working with people in the most marginalized situations. This role is the Lead Communications Specialist for Trickle Up’s operations in India and the South Asia region. You will report directly to the Asia Regional Director with dotted line management via the Communications office located in Trickle Up’s U.S. Support office. 

Principal functions

Creative Services & Product Development:

·   We are seeking a dynamic and skilled Communications Professional to create compelling, informative, and well-crafted communication materials that engage stakeholders, target audiences, and partners.

·     Developing impactful content aligned with key themes and organizational objectives that will support Trickle Up’s fundraising and partnership initiatives in India and South Asia.

·       Providing support in designing training manuals in coordination with the program team.

·    Leading preparation of regional project activity reports, presentations, case stories, newsletters, and other physical and digital publications in consultation with Trickle Up global Communications team.

·    Ensuring that external communications products maintain the integrity of Trickle Up’s branding and messaging and are aligned with donor compliance.

·    Assisting in the improvement of process, protocols and guidelines, as part of partnership communication plans, to facilitate interaction among Trickle Up Alliance members, government, corporate, and donor partners, and other stakeholders. 

Strategy Development & Researching

·    Developing and implementing effective communications strategies, work-plans, campaigns, events and other initiatives that support Trickle Up’s mission and the broader strategic goals, thereby, enhancing organizational visibility, engagement and impact. 

·       Researching, preparing fact-checking, editing, and producing professional media and communications materials for various audiences and ensuring their timely dissemination and amplification via Trickle Up and non-Trickle Up communications channels/platforms at country/regional level.

Program Documentation, Content Production and Dissemination:

·       Assisting in documentation of program activities, including developing participant and field stories, case studies, press briefs, grant reports and other publications, in collaboration with regional program team and global (HQ) communications team.

·     Facilitating the coordination and dissemination of communications materials for external communications and fundraising between global Communications and Asia regional teams.

·    Coordinating with Asia regional and HQ program teams to support in internal documentation and external communications requirements of major partnerships (eg. Grant reports and proposal development), including National, State, and District level government partnerships, corporate partnerships, and other program partnerships.

Media & Public Outreach:

·       Assisting in the planning, production, and execution of events, including workshops, seminars, and public engagements. This includes developing event materials, coordinating logistics, and managing stakeholder outreach to ensure successful participation and engagement.

·       Creating media briefs and other press materials, as required, to support regional and global media outreach objectives.

·       Maintaining business relationship with various strategically aligned Media Houses.

·       Producing compelling content through videos, infographics, blog posts, impact stories in promoting the work of the Asia regional team for publication to Trickle Up social to increase visibility and stakeholder engagement through effectively leveraging digital and social media.

·       Support in Facilitating online forums, webinars, and live discussions to engage key stakeholders and disseminate information.

·       Maintain records of media coverage and digital engagement, and collate analytics and metrics to refine strategies.

Others:

·       Any other task assigned by the Asia Regional Director/ SMT/DRT.

Qualifications

Education requirements

Graduate / Postgraduate in Journalism, Public Relations, Mass Communication, or related field (preferably). Minimum 7 years of relevant professional experience, ideally in International NGOs, social justice, corporate social responsibility, social marketing or communications. .

Knowledge and skills

·       Exceptional writing, editing, and verbal communications skills in English. Proficiency in other vernaculars like Hindi and Bengali is desired.

·       Proficiency in WordPress and/or web development platforms

·       Proficiency in Adobe Creative Cloud, especially Photoshop and InDesign

·       Proficiency with social media publishing platforms

·       Strong project management and organizational skills

Behavioral competencies

·       Strong attention to detail

·       Able to prioritize, manage multiple tasks, and consistently meet deadlines.

·       Works well both independently and as a member of a team

·       Optimistic, creative, and solutions-oriented; tackles challenges with maturity and accountability

·       Superb people skills and diplomatic demeanor

·       Understands the challenges and opportunities of working in a small nonprofit setting.

·       Demonstrated commitment to mission-driven work.

·       Understanding of Trickle Up values: respect, collaboration, and commitment

Behavioral competencies

·       Responsible, dedicated, independent worker.

·       Proven ability to meet targets and deadlines.

·       Good interpersonal and diplomacy skills.

·       Cross-cultural sensitivity.

TRAVEL Requirements

·       Willingness to travel extensively (30-40%) and in locations with limited amenities.

To Apply:

·       To be considered, all candidates must fulfill the above prerequisites, provide a complete CV and cover letter. Incomplete applications will not be accepted.

·       To submit your application, go to the Web Link given below and click on “Apply for this Position” button at the bottom of the page, and follow the instructions.

Web Link: 

Applications will be considered on a rolling basis until 01 March 2025. We are sorry that we are unable to entertain phone calls related to this posting. Trickle Up India Foundation is an Equal Opportunity Employer. We value a diverse workforce and extend equal opportunity to all applicants and employees regardless of race, color, religion, sex, national origin, age, marital status, sexual orientation, veteran status, disability, or any other status protected by law.