What are the responsibilities and job description for the Receptionist Bilingual ( English / Spanish ) position at Tricolor Auto Group?
Love turning challenges into solutions? Our team is looking for dedicated individuals like you—Join us and be the voice our customers trust!
Receptionist Compensation and Benefits
- Pay – $18.50 hourly
- Health, vision, dental, and life insurance you can select a plan that best suits your lifestyle and your family needs after only 30 days of employment!
- 401K- we will match 100% of what you contribute up to 4%.
- Growth Opportunities - Tricolor is committed to providing employees with new career opportunities. 80% of our managers were previously sales representatives.
- Employee discount program, training, learning opportunities, childcare, and more!
Receptionist Qualifications
- High School Diploma required.
- 1 to 3 years of experience in similar role.
- Bilingual English / Spanish required.
- Outstanding Customer Service Skills, ability to handle customer requests to close a sale and escalated complains.
- Computer and technical skills. Comfortable to complete deal actions in the AutoMas system.
- Able to pass a drug test and background check
Experience – assist our customers and check them in, provide customer service support and administrative support to the sales department
Please apply if you have worked as receptionist, check-in process, receive and route incoming phone calls, application process, missing documentation, titles.
Name of position Responsibilities
- Greet walk-in customers, assist them with the check-in process. Ask about their needs in a professional manner to determine the nature of their visit.
- Provide a pleasant experience from the moment our customers walk-in the store.
- Receiving and routing incoming phone calls. Answer basic inquiries.
- Assist the sales team with customers documentation and uploading in to the AutoMas system; print, copy and scan contracts as needed.
- Diplomatically handle customer complaints and refer them to the appropriate individual for resolution.
We support our incredible team of more than 1000 employees to achieve all their goals and we empower them by focusing on continuous improvement, taking advantage of our technology and using it with the energy and passion that we are known by.
Together we are CONFIANZA, PASION, ORGULLO y FAMILIA
Are you ready to be the face of Tricolor?
Apply today and join our growing team! If you're a good fit, we'll contact you for a phone interview soon. Employment is contingent on passing a background check and drug screening. Tricolor Holdings is a drug-free, Equal Opportunity Employer.
¡Esperamos recibir tu solicitud! We are looking forward to receiving your application!
Visit our website to learn more about the positions we have available https://www.tricolor.com/en-US/careers/posts/show/1704
Job Type: Full-time
Pay: $18.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid training
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Overtime
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
Application Question(s):
- Are you able to work extra hours?
- Are you able to undergo a background check and drug test?
Experience:
- Customer service: 3 years (Required)
Language:
- English (Required)
- Spanish (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $19
