Receptionist - Bilingual ( English / Spanish )

Who we are?

Tricolor Holdings is an integrated retail and financial services company providing vehicle sales and financing to the Hispanic community in Texas, California, New Mexico, Arizona and Nevada. The Company is focused on providing the best customer experience across our retail and financing operations through mission-driven fulfillment of our desire to improve the lives of our customers and our employees.

The Receptionist Role

As a Receptionist at Tricolor Auto you will assist our customers and check them in, provide customer service support and administrative support to the sales department.

Receptionist Benefits

• Pay – Base salary of $18.50 hourly
• Take Care of Yourself – We offer different health, visual and dental insurance options, you can select a plan that best suits your lifestyle and your family needs. Plus, you will be eligible after only 30 days of employment!
• We Care for You – Tricolor pays for employees’ life insurance policy, that also covers accidents.
• Keep Learning – Learn @ Tricolor provides learning opportunities for employees that will enhance professional and personal development skills, offering monthly classes on a variety of topics that employees can attend voluntarily, at the office or virtually.
• Keep Growing – Tricolor is committed to considering employees for new career opportunities and professional advancement, we take pride on having a culture of promotion.
• Plan for the Future – You are eligible for our 401K plan, and we will match 100% of what you contribute up to 4%.
• Child Care – With KinderCare you can choose from more than 1,400 centers nationwide and get 10% off tuition with your employee benefit.
• Employee Discount Program – As a Tricolor family member you will have access to discounts on Travel, Cars, Hotel, Groceries, Electronics, Theme Parks and even a special down payment price to buy a car with Tricolor Auto!

Receptionist Responsibilities

• Greet walk-in customers, assist them with the check-in process. Ask about their needs in a professional manner to determine the nature of their visit.
• Receiving and routing incoming phone calls. Answer basic inquiries.
• Following up with customers in regards of application process, missing documentation, titles, and service needs.
• Assist the sales team with customers documentation and uploading in to the AutoMas system.
• Diplomatically handle customer complaints and refer them to the appropriate individual for resolution.
• Assist management with clerical duties.

Receptionist Qualifications

• 1 to 3 years of Customer Service experience, as Receptionist
• Bilingual English / Spanish required.
• Outstanding Customer Service Skills, ability to handle customer requests to close a sale and escalated complains.
• Computer and technical skills. Comfortable to complete deal actions in the AutoMas system.
• Be able to work flexible, fulltime schedule, weekends and holidays.

Apply today and join Tricolor on our expansion adventure! If this is the right job for you, our Recruiting Team will be contacting you for a first phone interview during the next days. Then, you will meet with the hiring manager to discuss the role and meet the team and the office! Lastly, you will complete a pre-employment background check and drug test. And we will be ready to get you onboard!

We are looking forward to receiving your application!

Job Type: Full-time

Pay: $18.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• Every weekend
• Monday to Friday

Experience:

• Receptionist: 2 years (Required)

Language:

• Spanish (Required)
• English (Required)

Ability to Commute:

• Houston, TX 77057 (Required)

Work Location: In person

Salary : $19