What are the responsibilities and job description for the Skip Recovery Specialist ( English / Spanish ) position at Tricolor Auto Group?
Do you excel in a fast-paced, professional environment? We’re searching for talented individuals to join our corporate team—your next opportunity is here!
Skip Recovery Specialist Compensation and Benefits
- Pay – $20.00
- Health, vision, dental, and life insurance you can select a plan that best suits your lifestyle and your family needs after only 30 days of employment!
- 401K- we will match 100% of what you contribute up to 4%.
- Growth Opportunities - Tricolor is committed to providing employees with new career opportunities. 80% of our managers were previously sales representatives.
- Employee discount program, training, learning opportunities, childcare, and more!
Skip Recovery Specialist Qualifications
- Problem Solving - an individual who identifies and resolves problems promptly. Gathers and analyzes information skillfully. Develops alternative solutions.
- Customer Service -Manages difficult or emotional customer situations. Responds promptly to customer needs.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification. Responds well to questions.
- Bilingual - English and Spanish
- Able to pass a drug test and background check
Experience – Previous experience in customer service, Microsoft (Excel, PowerPoint, etc.).
Please apply if you have worked in collections, loss mitigation, or related fields.
Skip Recovery Specialist Responsibilities
- Manage OFR accounts, repossessed vehicles, and repossession vendor.
- Repossession fee review and approvals.
- Make outbound calls on OFR/ repossessed accounts and receive inbound redemption calls.
- Make suitable arrangements with customers that are currently past due
- Provide outstanding customer service.
Are you ready to be the face of Tricolor?
Apply today and join our growing team! If you're a good fit, we'll contact you for a phone interview soon. Employment is contingent on passing a background check and drug screening. Tricolor Holdings is a drug-free, Equal Opportunity Employer.
¡Esperamos recibir tu solicitud! We are looking forward to receiving your application!
Visit our website to learn more about the positions we have available https://www.tricolor.com/en-US/careers
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Referral program
- Vision insurance
Experience:
- Skip Tracing: 2 years (Required)
- Customer service: 2 years (Required)
Language:
- English (Required)
- Spanish (Required)
Ability to Commute:
- Irving, TX 75039 (Required)
Work Location: In person
Salary : $20