IT Program Manager

Responsibilities

• Set strategic direction and lead highly complex projects aligned with the organization's overall strategic goals.
• Develop and maintain business plan/roadmaps and liaise with key business stakeholders to ensure alignment with business objectives.
• Build consensus on technology design/approach.
• Present new projects to the Governance Committee and develop business cases when required.
• Identify resource needs and provide input on prioritization.
• Coordinate systems and operational needs to support significant product, policy, procedure, or program changes.
• Define business requirements and present them to senior management for review.
• Influence and negotiate with management and key stakeholders.
• Develop policies/procedures to support project implementations.
• Lead and direct the work of project teams.
• Function as Project Manager for technology projects, leveraging Waterfall, Agile, or hybrid project management methodologies throughout the development cycle including planning, design/development, testing, and implementation phases.
• Define project objectives and deliverables that support business goals in collaboration with management, the project team, and project stakeholders.
• Create, execute, and maintain all components of the project plan.
• Plan and schedule project deliverables, goals, and milestones.
• Define resources and schedules for project/program implementation.
• When applicable, create and/or maintain project budgets and gain appropriate approvals for invoices.
• Oversee third-party vendors’ project management activities.
• Create strategies for risk mitigation and contingency plans.
• Identify and direct project resources and manage conflicts within the group.
• Manage day-to-day operational aspects of a project and its scope.
• Apply the appropriate project methodology and enforce project standards.
• Ensure project documents are complete, current, and stored appropriately.
• Routinely communicate relevant project information and status to the project team, stakeholders, and management.
• Identify and resolve project issues efficiently.
• Provide strategic guidance and deliver presentations to executive level management.
• Provide management oversight for smaller scale projects and work related to products in the Information Technology Software Portfolio.
• May assist in developing business requirements for multiple, complex business functions; must understand how those functions interact and what enterprise solutions are needed to support those business needs.
• Document, review, and contribute to developing technical requirements for your functional area.
• Work with the Information Technology Department to ensure that the technical/business design matches the project’s objectives, user requirements, and system needs.
• May plan and perform functional application testing.
• Provide consulting, training, reporting, and technical support for systems and services.
• Work closely with development teams, users, senior management, consultants, and vendors to ensure the delivery of superior and profitable IT products and services.
• Develop and document best practices, procedures, policies, and guidelines to support project execution and management.
• May serve as Program Manager for another area of the business or specific platform; responsibilities would include:
• Developing and maintaining business plans/roadmaps for the respective program;
• Serving as a liaison with key business stakeholders to ensure alignment with business objectives;
• Working with the program’s architect to gain consensus on the technology design/approach;
• Presenting new projects to the Governance Committee and developing business cases when required;
• Identifying resource needs and providing input on prioritization;
• Maintaining accountability for the PM function for projects within the program and ensuring the roadmap is updated to reflect current status.
  

Requirements

• BS/BA degree preferred or equivalent education and/or experience.
• 7-10 years project management work experience.
• Strong analytical skills.
• Experience articulating and documenting project management documentation.
• Strong project management, time management, initiative, and interpersonal skills.
• Experience working independently and in a team-oriented, collaborative environment.
• Excellent collaboration and relationship building skills.
• Experience planning and performing functional testing.
• Must be able to learn, understand, and apply new technologies.
• A good understanding of application programming, database, and system design.
• Ability to express complex technical concepts effectively, both verbally and in writing.
• Ability to prioritize and execute tasks effectively in a fast-paced environment.
• Excellent verbal and written communication skills.
• Some off-shift support, and travel may be required.
  
  

Preferred

• MBA degree.
• Experience within the insurance and brokerage industry
  
  

This is a 24-month Contract opportunity with the potential to convert with our KS client. 100% Paid employee Medical/Dental Benefits, Paid time off, Paid Holidays, and 401(k) (with immediately vested company match) available with TriCom during the contract period. H1-B Visa sponsorship is not available for this position. No third-parties, please.