Superintendent

Tricon Residential is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life’s potential.

We strive to be North America’s premier rental housing company. Our business philosophy involves taking care of our team first – empowering them to provide our residents with exceptional service and to positively impact the local communities where we operate. By providing an enhanced living experience, our residents rent for longer periods of time, treat our properties like their own, and share their experience with friends and family. This is how we continue to grow, and it is an approach that has proven to generate positive returns for our stakeholders. For more information, visit Tricon Residential.

Job Description

The Superintendent is responsible for creating, maintaining, and managing project plans and schedules for all vacant homes within a designated portfolio. This role involves overseeing both in-house technicians and external vendors, resolving project issues, and ensuring quality control for all rehabilitation and turn projects. The Superintendent reports progress and issues to senior management, mentors team members, and ensures that all projects meet company standards.

This position is provided a van so you must have a valid driver license and good driving record to be insurable.

Essential Duties and Responsibilities: Essential duties and responsibilities include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Create, maintain, and manage project plans and schedules for rehabilitation and turn work for all vacant homes in designated portfolio

• Anticipate and resolve project issues and schedule difficulties, escalating when necessary

• Direct and oversee the work performed by both in house technicians and external vendor resources

• Maintain accurate and current records of all rehabilitation and turn projects

• Actively report project issues, delays, status updates and completion to Senior Supervisor

• Proactively participate (with current and accurate information) in weekly status meetings

• Develop scope of work project plans for rehabilitation projects

• Develop scope of work project plans for all turns

• Mentor and inspire direct reports by setting expectations, consistent communication, and one-on-one development

• Act with integrity and demonstrate support for Tricon's values and employees

• Conduct quality control inspections on all field work in progress

• Complete initial close out for all turn and rehabilitation projects ensuring that they meet Tricon quality standards

Qualifications:

• Takes ownership of work product and delivers within tight deadlines

• Ability to work well under pressure, self-manage, and set an example for others

• Experience managing complex projects through to successful completion

• Track record of building respectful relationships with both internal and external team members, vendors, direct reports, leadership, etc

• Passionate problem solver who is proactive, reliable, and resourceful

• Track record of fostering a collaborative team environment

Minimum Requirements:

• High school diploma or GED equivalency

• Excellent Communicator, both verbal and written

• Unrelenting attention to detail with an eye for accuracy and consistency

• Ability to build effective relationships with a wide range of people

• Strong presentation skills

Preferred Attributes:

• Knowledge of Yardi accounting platform a major plus

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:

• Frequently required to sit, talk, and hear.
• Regularly required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; twist; reach overhead; stoop, kneel, squat, bend, and crouch.
• Regularly required to climb and descend stairs and ladders.
• Regularly lift, carry, and move up to 50 pounds.
• Vision abilities required by this job include close vision, distance vision, and depth perception.
• If driving a company-provided vehicle: coordinate hands and feet, incorporating vision and hearing, to drive safely.

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.