Director of Risk and Business Analytics

Tricor Automotive Group

Director of Risk and Business Analytics

Who We Are

Tricor is a Canadian-owned business services company with operations across North America. Established in 1986, Tricor has grown into a full-service provider of finance and insurance products and comprehensive financial services that has been providing innovative, value-added automotive protection products and services to consumers across North America. Tricor’s offerings are built to optimize automotive dealer operations while enhancing the vehicle purchasing and ownership experience.

Tricor’s business consists of 4 essential components:

Tricor Canada (TAG)

TAG represents the Canadian dealer F&I business. A Canadian dealership must be owned by a Tricor CDN shareholder for dealers to sell Tricor F&I products and benefit from other products and services sourced by TAG, including employee benefits programs, garage and other lot insurance coverages, merchant services, etc.

Tricor Lease & Finance (TLFC)

TLFC represents a captive lease and loan program where financing solutions are offered to Tricor dealership customers. With TLFC, Tricor dealers are able to offer an attractive alternative to other financing solutions such as banks and other lenders, manufacturers, etc.

Tricor 360 Dealer Services, LLC (T360)

Tricor 360 is a recently launched business targeting the U.S. franchise auto dealer market. It is geared to drive growth by leveraging Tricor IP and deploying a differentiated business model, allowing auto dealers to become shareholders in a management company that offers services such as training & development, auto retail consulting, strategic partnerships and more. These services are often provided by a third party that profits from dealership sales. Tricor 360 offers dealers a chance to recapture profit and compete at scale in the highly competitive U.S. auto market.

Renascent Protection Solutions, LLC (RPS)

An important operating subsidiary of the North American business, RPS is an administrative company currently operating in Dublin, OH. RPS provides F&I contracting and claims adjudication and related services to its own U.S. clients, TAG’s Canadian F&I clients, and Tricor 360 clients.

The Opportunity

Tricor is looking for a Director of Risk and Business Analytics to join our analytics team, reporting directly to the SVP, Analytics. This is a new position designed to manage operational risks, drive growth, and stay aligned with our stakeholder goals. As the Director of Risk and Business Analytics, you will play a crucial role in analyzing claims performance, identifying risks and opportunities, and guiding stakeholders toward effective solutions.

This is a hybrid role based in Dublin, OH, USA.

Key Responsibilities

• Collaborate with the SVP of Analytics to establish a systematic, well-documented process for regularly assessing claims performance against pricing and profitability targets.
• Lead the execution of the monthly review process, including performing an initial analytical assessment using reports created by the Analytics team.
• Develop a comprehensive monthly risk management e-book to document analysis, findings, recommendations, and action plans.
• Present the risk management e-book to the SVP of Analytics, ensuring clear communication of findings and proposed next steps.
• Investigate data discrepancies to understand the root causes, form hypotheses, and create corrective action plans when performance variations occur.
• Communicate key findings, risks, and opportunities to leaders across all organizational levels in a clear and impactful manner.
• Collaborate with the sales team and individual dealers to address claims performance issues, which may include recommending process changes, pricing adjustments, or partnership reevaluation.

Your Skills & Experience

• Bachelor’s degree in Economics, Business, Engineering, Math, or a related field.
• An MBA or advanced degree is a plus.
• 8-10 years of progressive experience working with diverse, cross-functional

stakeholders.

• Relevant experience in Auto lending, Auto F&I products, or Auto dealership

management highly preferred.

• Proven track record in using data and analytical tools to directly impact business outcomes.

The Ideal Candidate

• Possesses a strategic mindset, a keen analytical approach, and excellent communication skills.
• Demonstrates strong critical thinking and problem-solving abilities.
• Is highly accountable, methodical, and detail-oriented.
• Communicates effectively, especially when conveying challenging information and collaborating on proactive solutions.
• Possesses a natural curiosity to explore data beyond surface-level insights, constantly asking, “What do these facts really mean?”
• Has advanced spreadsheet skills, including the ability to confidently use PivotTables, VLookups, and SumIfs.
• Is experienced in leveraging BI platforms (such as PowerBI, Tableau, QuickSight) to analyze business data and identify risks and opportunities.
• Maintains a balanced approach to developing solutions that address the needs of all stakeholders.
• Has a successful history of using data-driven insights to influence business decisions and drive meaningful change.

Other Considerations

This is a hybrid role located in Dublin, OH to support on-site and cross-functional operations. The team currently works three consecutive days in-office. Local candidates, or those committed to moving to the Columbus, OH area, will be given strong consideration.

Compensation & Benefits

• The salary range for this role is $130,000 to $150,000 annually plus discretionary bonus
• Comprehensive health benefits package
• 401k
• Hybrid work environment, three consecutive days in-office

Equal Opportunity Employer

Tricor is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment, where all employees and applicants are treated with dignity and respect. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, genetic information, or any other characteristic protected by federal, state, or local law. We encourage individuals of all backgrounds to apply and join our diverse team.