What are the responsibilities and job description for the Service Writer Job at Tricotruck in Flint position at Tricotruck?
RESPONSIBILITIES :
- Meet with customers and determine their needs for repair and / or service of their vehicle issues.
- Increase customer satisfaction by building customer relations.
- Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service, and good employee and community relations.
- Monitor the progress of each vehicle throughout the day, and update customers frequently.
- Increase profitability by maximizing sales and executing retail promotions.
- Oversee the technician working on customer’s vehicle, including their time management / efficiency, parts ordering, and job completion times.
- Oversee and participate in quality control.
- Participate in the development and documentation of Standard Operating Procedures as required by Company and Franchisor.
REQUIREMENTS :
Every employee with Tri-County International Trucks is absolutely critical to its success. We have successfully served the Michigan business community for over 50 years, and we take great pride in our reputation. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
What We Offer :
J-18808-Ljbffr