What are the responsibilities and job description for the Network Design Engineer position at Trident Consulting?
Trident Consulting is seeking a "Network Design Engineer" for one of our clients in " Dallas, TX”
Title: Network Design Engineer
Location: Dallas, TX - Hybrid
Full time
The Opportunity:
An exciting opportunity for a Network Design Engineer that has 10 or more years of experience in this role to join our US team. The Network Architect will be part of the Managed Services team that provides 24x7 monitoring, operations, and support services. The candidate will be delivering technical support and consultation to our clients in the financial services, life sciences, legal and manufacturing verticals just to mention a few. The individual must be comfortable working in a very fast paced, busy environment in the rapidly growing monitoring & managed services industry.
In this hybrid role, you will work 4 days a week, 10 hours a day, 2 days onsite at office in Dallas, TX and 2 remote. The hours will be 6 am to 4 or 5 pm CST.
What you will do:
- Design, implement, and maintain the client’s local area network (LAN), wide area network (WAN), and wireless network infrastructure.
- Provide customer support to clients located across the globe.
- Troubleshoot/resolve complex issues and handle service requests for clients related to Cisco routing and switching infrastructure, Cisco Meraki and legacy wireless infrastructure, Palo Alto technologies, Cisco, and Fortinet firewalls.
- Collaborate with relevant teams, departments, or external parties to resolve cases that require specialized knowledge or resources.
- Serve as the ultimate escalation point for critical network incidents and outages. Lead the response effort, coordinate with cross-functional teams, and drive resolution to minimize downtime and impact on business operations.
- Provide technical leadership and guidance to the network services team. Mentor junior team members, share knowledge, and promote best practices for network design, implementation, and troubleshooting.
- Research and evaluate emerging technologies, products, and solutions relevant to the organization's strategic objectives. Identify PoC opportunities that align with business needs and technical requirements.
- Engage proactively with clients to comprehend their unique network requisites and collaboratively engineer tailored solutions that align with their goals.
- Create and maintain network documentation, including network diagrams, configurations, and policies/procedures
Who you are:
- 10 years of experience in this field
- Bachelor’s Degree in related field or equivalent combination of education
- Experience in network support and delivering network projects.
- Expert level technical certifications such as CCIE or training equivalent.
- Hands-on experience with Cisco Meraki (preferred), Cisco ISR and Catalyst switches, Palo Alto networking equipment including deployment
- Proven experience in troubleshooting and resolving complex network issues in technologies related to routing, switching, VPN (Global protect and Anyconnect), wireless, certificates, network slowness, etc.
- Strong understanding of networking protocols, security principles, and best practices
- Experience in planning, executing, and overseeing network projects from initiation to completion.
- Design and architecture experience.
- Hands on experience with Azure.
- Troubleshooting at a top tier escalation level or part of top tier escalation list.
- Excellent communication skills, both written and verbal, with the ability to convey technical information to diverse audiences.
Bonus points if you have:
- FortiGate certification ---> Palo Alto Certification PCNSE
- Experience with Managed Service Providers (MSP)
- Financial Services Industry experience
About Trident
Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we've specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success.
Some of our recent awards include:
Trailblazer Women Award 2025 by Consulate General of India in San Francisco
Ranked as the #1 Women Owned Business Enterprise in the large category by ITServe.
Received the TechServe Excellence award.
Consistently ranked in the Inc. 5000 list of fastest-growing private companies in America
Recognized in the SF Business Times as one of the Largest Bay Area BIPOC/Minority-Owned Businesses in 2022