What are the responsibilities and job description for the Sales Coordinator position at Trident Consulting?
Trident Consulting is looking for a " Sales Coordinator (Remote)" for one of our clients.
Job Title: Sales Coordinator (Remote)
Job Type: Contract (Only W2)
Candidates must meet the minimum requirements outlined.
Minimum Requirements: (“Must have” Qualifications)
- Strong interpersonal communication and cross-functional engagement and follow up skills
- Familiarity with Saleforce.com reporting and sales modules
- Strong attention to detail and problem-solving skills
- Comfortable multi-tasking in a fast paced team environment
Desired Skills/Qualifications/System Experience requirements: (“Nice to have Qualifications”)
- 3 years of Customer service or sales support
- Familiarity with Channel Sales processes
Responsibilities:
- Provide direct support to the global Field Sales Team through comprehensive understanding of Cisco and Meraki internal sales processes and tools
- Assist Field Account Executives and their leadership with domestic and international booking related inquiries
- Provide back end administrative assistance throughout the Free Trial processes based on global team scope (generating reports, dashboards, creating opportunities and troubleshooting issues that sellers experience)
- Training the field in processes and common tools used by our sellers (SFDC, CCW, POWR, RMA Meraki Dashboard, etc)
- Cross-functional engagement with Operations, Finance, Support, Logistics and Channel in resolving the needs of prospects, customers, and technology partners
- Become technically proficient with Salesforce.com and other internal systems
- Maintain sales procedures, processes, compliance and CRM database integrity
- Document and drive cases to resolution within SLA in SalesForce.com (note that tool may change in the future)
- Create reports and dashboards for the field using various tools (e.g. SFDC, Cisco Ready, Snowflake, etc)
- Support fellow team members within region and globally
About Trident: Trident Consulting is an award-winning IT/engineering staffing company founded in 2005 and headquartered in San Ramon, CA. We specialize in placing high-quality vetted technology and engineering professionals in contract and full-time roles. Trident's commitment is to deliver the best and brightest individuals in the industry for our clients' toughest requirements.
Some of our recent awards include: 2022, 2021, 2020 Inc. 5000 fastest-growing private companies in America 2022, 2021 SF Business Times 100 fastest-growing private companies in Bay Area.
