What are the responsibilities and job description for the Account Executive position at TridentCare?
to the Account Executive
- Develop relationships with local facility “influencers” which may include, but are not limited to,
- Cross sell TridentCare Services to assigned facilities.
- Develop and maintain territory coverage with the Regional Sales Director (RSD) and coordinate
- Responsible for problem resolution in support of the CSEs operating in their geography.
- Problem resolution may include the following:
o On-Site training (various)
o General operational issues that require on-site support
o Clinical concerns/issues that require on-site support
- When appropriate, coordinate TridentCare responses (for customer initiated issues) between
- QA Attendance & Participation is a requirement of the position for those limited accounts
with the CSE for critical accounts. In situations where QA attendance is not possible, the
Account Executive is responsible for ensuring the Administrator, Director of Nursing and Medical
Director have electronic copies of their QA reports.
- Generate qualified leads for the CSE
- Identify prospects using all available resources and SUGAR database
- Significant travel required as needed within the assigned territory, with daily account visits
CSE.
- Report customer product experience issues through appropriate channels in an accurate and
- Work as a liaison between the customer, external and internal TridentCare Operations.
- Track personnel changes within client facilities, develop and maintain accurate prospect and
- Assist in the gathering of critical information for RFP responses.
- Conduct new facility set-ups in person
- Conduct Review of Services for assigned clients, and as needed by the CSE.
- Collect and update competitive information
- Attend industry conferences, regional meetings and actively participate in local networking and
- Submit timely and complete reports on a weekly and monthly basis
- Establish positive public image of the Company in all interactions with prospects, customers,
- Commit to professional development as appropriate
- Perform other related duties as assigned.
Behaviors
Required- Team Player: Works well as a member of a group
- Enthusiastic: Shows intense and eager enjoyment and interest
- Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Required- Financial: Inspired to perform well by monetary reimbursement
- Goal Completion: Inspired to perform well by the completion of tasks
- Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
- Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
