What are the responsibilities and job description for the Documentation Support Coordintaor position at TridentCare?
TASKS AND RESPONSIBILITIES :
- Performs research, reviews and assessments of broad compliance issues and specific internal audit engagements and per government and or non-government payer requests.
- Ensure all invoices and or related medical record documentation are submitted accurately and timely per requirements.
- Requests from customer, necessary patient medical record documentation as needed to ensure and or support billing is in accordance with requirements.
- Appeals claims payment determinations as needed and within payer indicated filing requirements to best support reimbursement for services performed.
- Responds to verbal and written customer inquiries within a reasonable timeframe.
- Researches accounts and document follow up appropriately.
- Resolves discrepancies and prepares adjustments and or refunds for approval as necessary.
- Meets or Exceeds Standards for Quality.
- Utilizes with increasing proficiency and effectiveness, proprietary reports, tools and systems required to perform duties. Working proficiency with all systems and applications.
- With moderate guidance and direction, timely executes assigned standard reports and updates according to schedule.
- Documents relevant facts, information and conclusions drawn to support the work performed so other reviewers may validate claim.
- Assists with information gathering and analysis for internal risk management and audit processes.
- Address problems as they occur. Keep supervisor advised of area of compliance concerns which may lead to untimely or inaccurate completion of invoice or claim submission.
- Perform other tasks as assigned to support the goals of the organization.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
