Product Management Intern

Are you looking for an exciting summer opportunity to gain valuable skills and make a meaningful impact in the digital healthcare space and across Washington State’s communities? Join TriForza as a Product Management Intern and gain hands-on experience in digital product strategy management and development within the healthcare and SaaS-based services space. You’ll contribute to real projects like creating a feature for a customer segment, optimizing a product experience/workflow or assisting with feature rollouts, while developing key professional skills in a dynamic, collaborative environment that values innovation, user-centric thinking, and measurable impact.

Support Washington Dental Service as a Human Resources Operations Intern and gain hands-on experience, learning the fundamentals of Human Resources while contributing to real projects and developing professional skills in a dynamic, collaborative environment.

Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza, are committed to improving oral and overall health across Washington state and beyond. Guided by our vision, we succeed through our deep commitment to our shared OneTeam Values: accountability, courage, curiosity, inclusion, and integrity. Our Values are at the center of the work we do and how we interact with one another.

This non-exempt internship pays an hourly rate of $28.00 and is full-time (40 hours per week). Interns are expected to work during our standard business hours, which are from 8 AM to 5 PM, Monday through Friday. Interns are typically required to work onsite at our Seattle office every Tuesday, with the option for remote work on other days based on departmental needs.

We offer interns highly competitive medical, dental, and vision plans, along with a generous 401(k) plan, wellness dollars, and transportation reimbursement for commuting to the office. Interns also receive paid holidays, paid time off, and sick time throughout their internship.

Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice.

• Lead a product management research or process improvement initiative focused on enhancing one of our customer-facing or internal digital tools.
• Collaborate with cross-functional teams—including Product Management, Design, Engineering, and Data Analytics—to define product requirements and track progress across the product development lifecycle.
• Conduct user feedback analysis, data analysis, synthesis and competitive research to understand customer needs to inform product solution approach strategy and prioritization.
• Support product managers in sprint planning, backlog grooming, and writing user stories.
• Contribute to roadmap discussions and assist in tracking KPIs and performance metrics post-launch.
• Help manage stakeholder communications, including preparing decks, reports, and status updates for leadership or partners.
  
  

Skills You Will Gain During The Internship

• Practical experience in product management within healthcare and SaaS-based product environments.
• Exposure to agile methodologies, product roadmapping, and sprint planning processes.
• Proficiency in tools like Azure DevOps, Click Up, Miro, and analytics platforms such as Google Analytics.
• Hands-on involvement in user research, market analysis, and product development decision-making.
• Building meaningful connections with colleagues, mentors, and other professionals.
• Engaging in workshops, training sessions, and other learning initiatives to support career development.
• Applying academic knowledge to address real-world workplace challenges and deliver results.
  
  

Experience, Skills, and Education Needed for Success in the Internship Position: The following requirements represent the knowledge, skills, and abilities necessary to successfully perform the essential functions of this internship.

• Currently pursuing an associate’s, bachelor’s, or master’s degree in Business, Computer Science, Product Management, Public Health, Healthcare Administration, or related field.
• Strong interest in product development, user experience, and digital innovation.
• Proficiency in Microsoft Office (Excel, PowerPoint) and familiarity with project management or product tracking tools (e.g., Jira, Trello, Asana).
• Comfortable working with data—experience in Excel, Google Analytics, Tableau or light data analysis tools is a plus.
• Displays a high level of accountability by effectively managing tasks independently, meeting goals, and delivering high-quality work while staying dedicated to team objectives.
• Ability to collect relevant information, assess data, and make thoughtful contributions to projects or problem-solving activities.
• Enthusiastic about collaborating with diverse teams, contributing to an inclusive environment, and seeking opportunities for growth and improvement within the internship and organization.
• Strong interpersonal skills, with the ability to build relationships across teams.
• Capable of working both independently and collaboratively in team settings.
  
  

Accessibility and Accommodations for Interns: We are committed to creating an inclusive and accessible environment for all interns. If you require any accommodations during the interview process or throughout your internship, please let our Recruiting team know.

Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.