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AWS Technical Account Manager

Trigent Solutions
Chantilly, VA Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 6/7/2025

Job Title : AWS Technical Account Manager

Client : U.S. Customs and Border Protection (CBP),

Location : 22001 Loudoun County Parkway, Ashburn, VA 20147

Position Overview :

U.S. Customs and Border Protection (CBP) is seeking a dedicated AWS Technical Account Manager (TAM) to provide specialized advisory support for cloud infrastructure, computing, and migration. The AWS TAM will serve as a primary point of contact to proactively monitor the CBP environment, assist with cloud optimization, and provide best practices for AWS adoption and migration.

This role requires the contractor to support CBP's efforts in evaluating and optimizing its AWS cloud infrastructure, creating cloud adoption roadmaps, and ensuring security, governance, and operational best practices are in place.

Key Responsibilities :

  • Cloud Adoption Strategy : Work closely with CBP stakeholders to understand their business case for cloud adoption and assist in refining the strategy to develop a comprehensive cloud adoption roadmap.
  • Current IT Architecture Review : Analyze CBP's existing IT portfolio and architecture, assessing migration readiness and identifying potential deployment patterns (e.g., rehost, refactor, etc.).
  • AWS Architecture Design : Assist CBP in developing future-state AWS architecture models, ensuring alignment with AWS best practices for cloud adoption and migration.
  • AWS Platform Recommendations : Recommend AWS platform services that best support CBP use cases, providing technical workshops and guidance on how to use AWS tools and services effectively.
  • Cost and Utilization Modeling : Assist in modeling AWS costs and utilization for specific CBP use cases, ensuring cost-effective solutions.
  • Security, Governance, and Operations : Provide expert advice on best practices and tools related to AWS security, disaster recovery (DR) strategies, contingency planning, governance, and ongoing operations.
  • Proactive Monitoring & Optimization : Act as the designated point of contact to monitor the CBP AWS environment, recommend optimizations, and ensure the environment runs efficiently.
  • Workshops and Training : Conduct technical workshops and provide guidance on AWS services, architectures, and security practices to CBP staff.

Qualifications :

  • Experience : Proven experience as an AWS Technical Account Manager, Cloud Architect, or similar role with a deep understanding of AWS services and cloud migration strategies.
  • AWS Expertise : Strong knowledge of AWS infrastructure, computing, networking, security, governance, and cost optimization tools.
  • Cloud Architecture : Experience in developing and refining cloud architectures for large-scale migrations and deployments.
  • Security and Governance : In-depth knowledge of AWS security best practices, disaster recovery, contingency planning, and operational governance.
  • Communication Skills : Strong interpersonal and communication skills with the ability to present complex technical concepts to both technical and non-technical stakeholders.
  • Certifications : AWS Certified Solutions Architect Professional or similar certifications are highly preferred.
  • Additional Requirements :

  • Ability to collaborate effectively with CBP leadership, IT teams, and stakeholders.
  • Must be able to work independently and handle multiple tasks concurrently.
  • U.S. Citizenship is required due to the nature of the work with U.S. Customs and Border Protection.
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