What are the responsibilities and job description for the Clinical Supervisor - Physician Practice position at TriHealth?
Job Description
At TriHealth, our physician's office is more than just a workplace—it's a community where patient-centered care is at the forefront of everything we do. We are seeking a dedicated Clinical Supervisor to join our team and oversee the daily coordination of provider and staff schedules for our practice.
Our ideal candidate is someone who is passionate about healthcare, possesses excellent organizational skills, and has a strong background in clinical supervision. With your expertise, you will help create a medical culture of accountability and excellence, where every team member is encouraged to grow and develop.
Job Title: Clinical Supervisor
Location: 5314 Delhi Rd, Delhi Township, OH 45238
Job Overview
This position is responsible for overseeing the daily coordination of provider and staff schedules for adult medicine and pediatrics. Responsibilities include establishing positive working relationships with providers, facilitating staff schedules, staff education, and cross-training as appropriate, assisting with developing and critiquing workflows, and promoting a professional and accountable culture of patient-centered care. The Clinical Supervisor will also work closely with other administrative roles to promote the mission and values of TriHealth.
Job Requirements
Climbing: Rarely Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Kneeling: Occasionally Lifting 50 Lbs: Rarely Lifting Visual Acuity: Far - Frequently
Leadership Performance Standards
At TriHealth, our physician's office is more than just a workplace—it's a community where patient-centered care is at the forefront of everything we do. We are seeking a dedicated Clinical Supervisor to join our team and oversee the daily coordination of provider and staff schedules for our practice.
Our ideal candidate is someone who is passionate about healthcare, possesses excellent organizational skills, and has a strong background in clinical supervision. With your expertise, you will help create a medical culture of accountability and excellence, where every team member is encouraged to grow and develop.
Job Title: Clinical Supervisor
Location: 5314 Delhi Rd, Delhi Township, OH 45238
Job Overview
This position is responsible for overseeing the daily coordination of provider and staff schedules for adult medicine and pediatrics. Responsibilities include establishing positive working relationships with providers, facilitating staff schedules, staff education, and cross-training as appropriate, assisting with developing and critiquing workflows, and promoting a professional and accountable culture of patient-centered care. The Clinical Supervisor will also work closely with other administrative roles to promote the mission and values of TriHealth.
Job Requirements
- Graduate of an approved technical, professional, or vocational program in Allied Health or Business.
- Equivalent experience accepted in lieu of degree.
- Basic Life Support for Healthcare Providers (BLS).
- Computer knowledge, including Microsoft applications.
- EKG experience.
- 1-2 years of experience in Clinical Allied Health.
- Facilitate the professional and clinical development of clinical staff to strengthen skill levels and promote retention.
- Create a medical culture of accountability within a patient-centered system of care. Staff training includes following the quality protocols/measurements determined by TPEC and Compliance.
- Coordinate and participate in the GHA Press Ganey initiatives for the center to develop and foster a culture of service excellence.
- Establish successful working relationships with the providers who practice in the center.
- Ensure that each staff member is cross-trained in one additional department/area.
- Monitor compliance with the upkeep of a professional environment and federal and state regulations.
- Direct Report FTEs: 10-19
- TriHealth leaders create a culture of engagement, safety & reliability, and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics, and ALWAYS Behaviors to drive strategic pillar results:
- Achievement of Annual Pillar Goals: Safety/Quality, Service, Growth, Culture/People, Finance.
- Leadership Competencies: TriHealth Way of Leading, TriHealth Way of Serving, Transformation Change, Drive for Results, Build Organizational Talent.
- Conduct department huddles: Clinical departments hold daily huddles, non-clinical hold weekly huddles.
- Regularly Round on Team Members, using questions from the rounding log:
- 25 or fewer team members: monthly
- 26-50 team members: every other month
- 51 (and optional team members): quarterly
- Lead monthly team meetings using a meeting agenda template; review stoplight report; cascade key leadership messages.
- Model, coach, and validate team members’ use of TriHealth Way behaviors (AIDET Promise, Always Behaviors, and Always HEARD).
- Recognize team members for safety wins, positive performance, and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving, and Delivering Care.
