What are the responsibilities and job description for the FOOD SERVICE WORKER I position at TriHealth?
| Job Overview Under the direct supervision of the manager, this position sets up, works, and cleans respective positions of patient tray line, dish unit, pots & pans, cafeteria or food production units. This position may deliver patient trays, and practices safe and sanitary habits while performing all assigned activities according to established standards. This position performs numerous activities that require constant interaction with co-workers and guests, must function as a team player, and provide prompt, courteous friendly service that exemplifies our commitment to Service Excellence. Job Requirements Completion of 8th grade Able to read and perform basic math calculations Reading and writing skills Job Responsibilities: Other Job-Related Information Working Conditions Climbing - Occasionally Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Kneeling - Occasionally Lifting 50 Lbs. - Frequently Lifting <50 Lbs. - Consistently Pulling - Consistently Pushing - Consistently Reaching - Consistently Sitting - Occasionally Standing - Consistently Stooping - Frequently Talking - Consistently Use of Hands - Frequently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… •Welcome everyone by making eye contact, greeting with a smile, and saying "hello" •Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist •Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… •Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met •Offer patients and guests priority when waiting (lines, elevators) •Work on improving quality, safety, and service Respect: ALWAYS… •Respect cultural and spiritual differences and honor individual preferences. •Respect everyone’s opinion and contribution, regardless of title/role. •Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… •Value the time of others by striving to be on time, prepared and actively participating. •Pick up trash, ensuring the physical environment is clean and safe. •Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… •Acknowledge wins and frequently thank team members and others for contributions. •Show courtesy and compassion with customers, team members and the community |
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