Laboratory Information Systems Support Analyst

FTE-Full Time-80 Hours-Bi-Weekly. Shift-Days Job Overview : Monitors the daily performances of the LIS according to the guidelines established, assists with the on-going maintenance of the LIS, and conduct introductory training for all laboratory computer users and instruct existing personnel on new procedures and functionality of the LIS. Serves as a resource to users regarding application functionality, and developing the application in order to meet the needs of the users. Job Requirements : Bachelor's Degree Knowledge in Microsoft Word and Microsoft Excel 3-4 years experience in CAP accredited laboratory Job Responsibilities : Performs file maintenance for new clients, this includes but is not limited to client definitions in Sunquest Clinical and Clinical Financial. Testing to assure accuracy with the reporting of results according to the client's specifications. Define new providers / physicians as needed. Monitors preventative maintenance programs, assists in the maintenance of laboratory computer equipment and troubleshoots miscellaneous problems. Monitors system and interfaces performance to ensure patient and laboratory data integrity including but not limited to, ADT records and errors, results records and errors, billing, patient reports. Efforts focused on maximizing the system's performance and availability. Keeps current with information on new developments, techniques and methods regarding laboratory services, computer hardware and software. Assists the LIS Administrator in implementing system upgrades, enhancements and new acquisitions. This includes system testing, documentation, and staff training of new procedures. Other Job-Related Information : Working Conditions : Climbing - Rarely Concentrating - Frequently Continuous Learning - Consistently Hearing : Conversation - Consistently Hearing : Other Sounds - Frequently Interpersonal Communication - Frequently Kneeling - Rarely Lifting Lifting 50 Lbs - Rarely Lifting 11-50 Lbs - Occasionally Pulling - Rarely Pushing - Rarely Reaching - Rarely Reading - Consistently Sitting - Frequently Standing - Rarely Stooping - Rarely Talking - Consistently Thinking / Reasoning - Frequently Use of Hands - Frequently Color Vision - Occasionally Visual Acuity : Far - Frequently Visual Acuity : Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following : Serve : ALWAYS Welcome everyone by making eye contact, greeting with a smile, and saying "hello" Acknowledge when patients / guests are lost and escort them to their destination or find someone who can assist Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel : ALWAYS Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met Offer patients and guests priority when waiting (lines, elevators) Work on improving quality, safety, and service Respect : ALWAYS Respect cultural and spiritual differences and honor individual preferences. Respect everyones opinion and contribution, regardless of title / role. Speak positively about my team members and other departments in front of patients and guests. Value : ALWAYS Value the time of others by striving to be on time, prepared and actively participating. Pick up trash, ensuring the physical environment is clean and safe. Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage : ALWAYS Acknowledge wins and frequently thank team members and others for contributions. Show courtesy and compassion with customers, team members and the community