What are the responsibilities and job description for the Nurse Manager - Emergency Department position at TriHealth?
Job Overview :
This position has 24-hour accountability for their area of responsibility. This accountability encompasses : patient care outcomes, service excellence, human resource issues, fiscal management, quality improvement compliance, and communication. Emphasis should be placed on creating a positive environment that fosters professional growth and retention. This environment is supported by this position acting as a role model and as a mentor and coach to the staff.
FTE : Full Time (1.0 FTE)
Shift : Days
Job Requirements :
Bachelor's Degree in Nursing
Certification within specialty area within two years of assuming position
Basic Life Support for Healthcare Providers (BLS)
Registered Nurse
Membership in related professional organization preferred
2-3 years experience Progressive Leadership in Nursing in a related field
2-3 years experience Clinical in Nursing
Job Responsibilities :
Quality and Patient Safety : Identifies key indicators and implements performance improvement measures related to quality, safety, other outcomes of nursing practice, and customer needs and expectations. Evaluates internal and external customer satisfaction
Retention Risk Assessment : Actively solicits staff for concerns and potential retention problems. Works to assist in retention of new employees, especially new graduate nurses. Demonstrates availability, approachability and high visibility. Varies time
Staff Recruitment and Selection : Assesses departmental staffing needs to determine recruitment priorities. Partners with HR in recruiting for the organization. Networks internally and externally to enhance candidate pool. Interviews and assesses candida
Customizing Staff Development : Identifies staff educational needs and facilitates opportunities for staff development in collaboration with nurse educators. Monitors staff performance and compliance with policies and procedures to identify and address
Enhancing Unit Communication : Solicits interactive, varied communication to provide staff the opportunity to give feedback or make suggestions for unit or organizational-level initiatives. Develops effective and collegial relationships with key physicia
Unit Leadership : Collaborate with staff to develop, and reach performance goals supporting strategic nursing and unit-specific goals and activities. Develops leaders among staff, especially the Shared Leadership Committee. Fosters mutual respect and true
Other Job-Related Information :
Direct Report FTEs= 60-99
Indirect Report FTEs= 60-99
This position hasresponsibility for one department with 60 or more FTEs or has responsibility for 2 or more distinct departments with 40 or more total FTEs.
The TriHealth Nursing Vision, Mission, and Philosophy speak to professional development, collaboration, and our nursing culture. To achieve excellence in nursing care, TriHealth encourages : pursuit of improved knowledge through continuing education classes, formal education leading to advanced degrees, and the attainment of specialty certification; nurse membership in local, regional, and national nursing organizations related to the appropriate nurse specialty; involvement in activities that better the health of our community; nursing research activities and use of evidence-based practice; all nurses to foster, support, and personally model collaborative relationships amongst nurses, physicians, and other caregivers for the betterment of patient care.
Working Conditions : Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing : Conversation - Consistently
Hearing : Other Sounds - Frequently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting
Lifting 50 Lbs. - Rarely
Lifting
Pulling - Rarely
Pushing - Rarely
Reaching - Rarely
Reading - Consistently
Sitting - Consistently
Standing - Rarely
Stooping - Rarely
Talking - Consistently
Thinking / Reasoning - Consistently
Use of Hands - Frequently
Color Vision - Occasionally
Visual Acuity : Far - Frequently
Visual Acuity : Near - Consistently
Walking - Frequently
Leadership Performance Standards
TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results :
Achievement of Annual Pillar Goals :
1) Safety / Quality, 2) Service, 3) Growth, 4) Culture / People, 5) Finance
Leadership Competencies :
TriHealth Way of Leading
TriHealth Way of Serving
Transformation Change
Drive for Results
Build Organizational Talent
Leadership Tactics :
Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
Regularly Round on Team Members, using questions from the rounding log.
- 25 or fewer team members = monthly
- 26-50 team members = every other month
- 51 (and optional team members) = quarterly
Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.
Model, coach and validate team members’ use of TriHealth Way behaviors (AIDET Promise, Always Behaviors and Always HEARD).
Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.
