What are the responsibilities and job description for the Transportation Coordinator - PACE position at TriHealth?
TriHealth is actively recruiting for a Transportation Coordinator for PACE Center located in Norwood Ohio. Program of All-Inclusive Care for the Elderly (PACE) is a Medicare and Medicaid program that helps people meet their health care needs in the community instead of going to a nursing home or other care facility.
Job Overview:
The PACE Transportation Coordinator is a member of the PACE Interdisciplinary Team (IDT). Under the general supervision of the Center Manager, the Transportation Coordinator plans, organizes, and implements the transportation services of the PACE program. Depending on staffing needs, the transportation coordinator may occasionally serve as a Driver.
Location:
- Norwood, OH
Hours:
- Full time 80 hours biweekly
- Day shift
Job Requirements:
High School Diploma or GED (Preferred)
1 - 2 years of supervisory experience (Preferred)
Up to 1 year of experience transporting individuals with special mobility needs (Preferred)
1 - 2 years of experience in a health-related area. (Preferred)
Job Responsibilities:
Participates as a member of the Interdisciplinary Team: attends staff meetings, participates in participant care planning, and communicates any reported changes in participant condition to team members.
Plans and coordinates all scheduling activities related to transportation for PACE participants. Works with the Interdisciplinary Team, participants, and family members to ensure pick-up and delivery of participants are within acceptable time frames.
Supervises the drivers' activities daily. Receive reports regarding participant status and communicate concerns to the Interdisciplinary Team.
Ensures drive times and participants’ time in vehicles during transit are within regulatory requirements.
Coordinates all outside service provider transportation arrangements, including proper vehicle maintenance and condition. Occasionally serves as Driver depending on staffing needs. Oversee competency requirements and driver training, including body mechanics and the use of mechanical assistance to transport participants.
Assures all necessary program records are maintained according to policy.
Supports the PACE QI program and participants in PACE QI activities as assigned. Other projects and duties as assigned.
Working Conditions:
Bending - Occasionally
Climbing - Rarely
Concentrating - Consistently
Continuous Learning - Consistently
Hearing: Conversation - Consistently
Hearing: Other Sounds - Consistently
Interpersonal Communication - Consistently
Kneeling - Rarely
Lifting <50 Lbs. - Occasionally
Pulling - Frequently
Pushing - Frequently
Reaching - Frequently
Reading - Consistently
Sitting - Frequently
Standing - Frequently
Stooping - Rarely
Talking - Consistently
Thinking/Reasoning - Consistently
Use of Hands - Consistently
Color Vision - Consistently
Visual Acuity: Far - Consistently
Visual Acuity: Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
- Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
- Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
- Refrain from using cell phones for personal reasons in public spaces or patient care areas
- Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
- Offer patients and guests priority when waiting (lines, elevators)
- Work on improving quality, safety, and service
- Respect cultural and spiritual differences and honor individual preferences.
- Respect everyone's opinion and contribution, regardless of title/role.
- Speak positively about my team members and other departments in front of patients and guests.
- Value the time of others by striving to be on time, prepared and actively participating.
- Pick up trash, ensuring the physical environment is clean and safe.
- Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
- Acknowledge wins and frequently thank team members and others for contributions.
- Show courtesy and compassion with customers, team members and the community
