Systems Administrator

We are seeking a highly motivated and skilled Systems Administrator to join our growing IT team. In this role, you will be responsible for supporting and maintaining our Microsoft-centric IT infrastructure, ensuring the stability, security, and performance of our systems. You will work closely with the IT Manager – Infrastructure and other teams to deliver exceptional IT support to our organization.

Key Responsibilities

• Manage and Maintain Core Infrastructure: Administer and maintain Active Directory, including user accounts, groups, and permissions.
• Manage user identities and access controls across on-premises and cloud environments (Azure AD).
• Oversee and maintain on-premises servers running Windows Server operating systems.
• Administer M365 applications, including Exchange Online, SharePoint, OneDrive, and Teams.
• Implement and maintain robust backup and recovery solutions to ensure data integrity and availability.
• Manage storage solutions (direct attached, SAN, NAS) to optimize performance and capacity.
• Security & Compliance: Monitor and maintain security controls for both cloud and on-premises infrastructure.
• Conduct regular security assessments and audits to identify and mitigate risks.
• Implement and enforce security best practices across all systems.
• Operational Excellence: Proactively monitor system performance and identify potential issues.
• Respond promptly to incidents, conduct root cause analysis, and implement corrective measures.
• Perform routine system maintenance and upgrades.
• Collaborate with cross-functional teams to understand business needs and provide effective technical solutions.
• Create and maintain comprehensive system documentation.
• Support & Collaboration: Provide timely and effective technical support to end-users.
• Collaborate effectively with colleagues across the organization.
• Contribute to a positive and collaborative team environment.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5 years of experience in a Microsoft-centric IT environment.
• Proven experience with:
• Microsoft 365 Suite (Exchange Online, SharePoint, OneDrive, Teams)
• Azure, Intune, MFA, Azure Active Directory
• Windows Server operating systems (2016/2019/2022)
• Microsoft Hyper-V, Microsoft System Center
• Microsoft Defender Suite
• Storage solutions (e.g., Nimble Storage, SAN, NAS)
• Backup and recovery solutions (e.g., Exagrid, Rubrik, Symantec)
• Strong scripting and automation skills (PowerShell preferred).
• Excellent understanding of cybersecurity principles and best practices.
• Strong communication, interpersonal, and problem-solving skills.
• Ability to work independently and as part of a team.
• A strong work ethic, a positive attitude, and a commitment to continuous learning.
• This position requires 3 days in the Boston office
• On-call support may be required