What are the responsibilities and job description for the Desktop Device Analyst - onsite position at Trillion Technology Solutions?
Job Description
Job Description
Trillion Technology Solutions is looking to hire a Desktop Device Analyst for one of our contracts in DC
Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. A minimum of two years' IT service at enterprise level, preference of three years' experience providing overall IT customer service.
Minimum AS / AA degree (or equivalent), related industry certifications (e.g. ITILv3).
Trillion is an equal opportunity employer. Applicants are considered for positions without regard to race, religion, gender, native origin, age, disability, or any other category protected by applicable federal, state, or local law.
