What are the responsibilities and job description for the Front Desk / Weight Loss Case Manager position at Trillium Medical Aesthetics & Gynecology?
Overview
We are seeking a highly organized and customer-focused Front Desk Manager to oversee the daily operations of our aesthetic office. This role is crucial in ensuring a welcoming environment for our clients and visitors while managing administrative tasks efficiently. The ideal candidate will possess strong communication skills, a keen eye for detail, and a commitment to providing exceptional customer service.
Duties
- Manage the front desk operations, ensuring smooth and efficient service delivery, along with closing on the sale of treatment plans.
- Greet and assist visitors and clients in a professional manner.
- Handle incoming calls using phone systems, directing them to the appropriate departments.
- Perform data entry tasks accurately and maintain organized records.
- Manage calendars for appointments and meetings, ensuring optimal scheduling.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Proofread documents for accuracy before distribution or filing.
- Implement time management strategies to prioritize tasks effectively.
Qualifications
- Proficiency in Google Suite applications (Docs, Sheets, Calendar).
- Strong customer service skills with a focus on client satisfaction.
- Experience with phone etiquette and handling multi-line phone systems.
- Excellent time management abilities to handle multiple tasks simultaneously.
- Attention to detail with strong proofreading skills.
- Previous experience in an administrative role is preferred.
- Ability to work independently as well as part of a team.
- A positive attitude and willingness to learn new skills.
If you are passionate about providing top-notch service while managing front desk operations and earning commission on sales, we encourage you to apply for this exciting opportunity!
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Flexible schedule
Schedule:
- Monday to Friday
Work Location: In person
Salary : $15 - $20