Clinical Liaison - RN - LPN

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services – a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

Based in Louisville, Kentucky, Trilogy Health Services is looking for a Clinical Liaison to join it's Lexington KY team. This role travels to the local Trilogy campuses and hospitals daily, and reports to the Division of Business Development Director.

A Clinical Liaison helps to develop, coordinate, direct and administer communications between patients, family, and care professionals. They ensure projects are designed and maintained to Trilogy's standards. This role will help maximize the number of admissions to the health center from assigned hospitals. Other key responsibilities will include:

• Establish patients’ eligibility for care, communicate closely with families, and interact in a positive, professional, respectful, and customer-focused way with a wide array of staff members from case managers to physicians.
• Conduct pre-admission assessments to gather clinical documentation.
• Respond immediately to patient referrals from hospital case managers, physicians, and managed care organizations.
• Facilitate meaningful exchanges with hospital-based case managers on risk factors and care plans.
• Educate hospital staff about Trilogy Health Services’ clinical capabilities and match patients to the best-suited facility and services based on their unique needs.
• Educate patients and family members about services offered and address questions and concerns prior to admission, as well as explain the spectrum of available care options.
• Maintain a strong working knowledge and adhere to applicable federal and state regulations including, but not limited to, laws supporting patient confidentiality, release of information, and HIPPA.
• Review clinical documentation to ensure it supports the insurance requirements for approval.
• Regularly participate in hospital and ACO meetings to foster deep partnerships with key contacts.
• Maintain accurate, timely data entry on business activity.

Qualifications

• Associate’s Degree or equivalent experience – a background in Discharge Planning, Nursing, Case Management, and/or Utilization Management preferred.
• RN/LPN license preferred
• 2 years of relevant experience in a hospital, skilled nursing care facility or other medical facility.
• Familiarity with area hospitals, physicians, discharge planners, and other referral sources preferred.
• Experience in Senior Living or Long-term Care preferred.
• Strong interpersonal and relationship-building skills.
• Excellent verbal and written communication skills organization and time management skills
• Knowledge of electronic health records, medical terminology, and coding
• A valid driver’s license and the means to drive oneself to various community locations and activities.

Physical Requirements

              Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

• Competitive salaries and weekly pay 
• 401(k) Company Match 
• Mental Health Support Program 
• Student Loan Repayment and Tuition Reimbursement 
• Health, vision, dental & life insurance kick in on the first of the month after your start date 
• First time homebuyers’ program
• HSA/FSA 
• And so much more! 

Whether you’re looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you’ve ever belonged.

Flexibility is what you want, and flexibility is what you’ll get.

Come into the office because you want to – not because you have to. At Trilogy, we’re proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you. 

Six months of training, orientation and fun!

We believe in setting our employees up for success. That’s why your first six months are referred to as your “blue-badge” period – a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always have your back.