Memory Care Leader - QMA

The Memory Care Leader supports the day-to-day functions of the Legacy Lane with passion for providing care and education of dementia while adhering to current federal, state and local standards, guidelines and regulations that govern long-term care facilities.

Duties and Responsibilities

• Coordinates, with the direction of the Executive Director, the leadership team, responsibility and accountability of general daily operations of the Legacy Lane programs of the health campus
• Manages all aspects, including monthly team education, of the Best Friends Forever (BFF) Program
• Ensures Daily Rhythms activity programming is occurring per company standards
• Maintains Department Leader Rounding binder and partners with Executive Director to ensure follow-up
• Assists with maintaining appropriate resident population as outlined in the company’s memory care move in/move out criteria
• When possible, participates in all memory care Resident First Meetings/Service Plans and assists to guide resident family members through the campus’ care continuum
• Develops and maintains relationships with resident family members to ensure excellent customer service
• Provides and reviews Family Orientation Guide with new family members
• Maintains open communication with campus staffing coordinator to ensure consistent dementia staffing and support on the Legacy
• Interviews potential Legacy team members to ensure candidates possess basic skills needed to work with residents with dementia
• Maintains a dementia-safe environment through daily resident room and Lane rounds, management of noise and other environmental stimuli throughout the Lane
• Oversees and regularly assists with meal service adhering to the company’s Family Style Dining Standards
• Leads efforts to educate campus staff and the community in dementia-related topics and acts as a campus “Dementia Champion”
• Partners with marketing to ensure First Impression Standards are in place and ensures tour readiness on the Lane.
• Follows all safety regulations, programs, policies and procedures
• Minimal travel including overnight stays as necessary

Qualifications:

• High school diploma or equivalent.

Preferred Licenses/Certifications:

• Certified Nursing Assistant in accordance with the laws of the state of practice and
• Qualified Medication Aide having successfully completed a State approved training program and any necessary examination preferred

Experience:

• At least one year’s dementia care experience in a healthcare, senior living industry, or long-term care environment preferred
• Preferred background and experience in a social or recreational program within the last year
• Exemplary computer skills that include knowledge of the Microsoft Office Suite of products

Careers close to home and your heart 

Since our founding in 1997, we’ve been making long-term care better for our residents and more rewarding for our team members. We’re a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work. If you’re looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. 

As one of Fortune’s Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor’s Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.