Client Relations Coordinator

Trilogy Salon and Spa is looking to add a part-time Front Desk Associate to join our team. Must have previous salon or front desk experience, great customer service skills and the ability to multitask.

Responsibilities

• Greet and welcome guests as soon as they arrive at the salon
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and materials (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Schedule clients accordingly based on their requests
• Process payments for clients
• Open and close salon
• Input inventory

Skills

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Professional attitude and appearance
• Written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude

Qualifications

• Strong organizational skills and attention to detail
• Excellent communication and customer service abilities
• Proficient in computer skills
• Experience with multi-line phone systems and clerical tasks
• Ability to manage time effectively and prioritize tasks
• Bilingual candidates are encouraged to apply

Job Types: Full-time, Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• On-the-job training

Shift:

• 8 hour shift
• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Required)

Ability to Relocate:

• Newark, DE 19711: Relocate before starting work (Required)

Work Location: In person

Salary : $18