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Consultant, Trilogy (Remote) - $200,000/year USD

Trilogy
San Antonio, TX Remote Full Time
POSTED ON 4/19/2025
AVAILABLE BEFORE 6/14/2025
Are you the problem-solving virtuoso who thrives on untangling operational chaos? Trilogy is seeking exceptional "business mechanics" who can diagnose, repair, and optimize underperforming systems with surgical precision.

This isn't your typical operations role. We're looking for ChatGPT-savvy innovators who get an intellectual thrill from transforming organizational dysfunction into streamlined efficiency. You'll be the architect of operational metamorphosis—eliminating redundancies, simplifying complexities, and implementing solutions that make colleagues wonder how they ever functioned before your arrival.

If you're tired of operations roles that amount to endless meetings and bureaucratic paper-pushing, this position offers something refreshingly different: actual authority to implement meaningful change. You'll have the mandate to roll up your sleeves and create immediate, tangible impact.

You Might Be Our Ideal Candidate If

  • You find genuine satisfaction in dissecting business processes to extract maximum efficiency
  • You have a talent for operational optimization that enhances customer value delivery
  • You can navigate complex systems and instinctively identify simplification opportunities
  • Your methodical, results-driven approach occasionally earns you the nickname "efficiency machine"

What You Will Be Doing

  • Harnessing the power of generative AI to revolutionize manual workflows across departmental boundaries
  • Applying your analytical acumen to ruthlessly evaluate operational effectiveness within various business units
  • Developing and implementing comprehensive restructuring strategies for specific functions (Customer Support, Pricing, Sales, etc.) guided by Trilogy's proven methodology

What You Won’t Be Doing

  • Drowning in administrative minutiae—we've automated the mundane so you can focus on transformational execution
  • Babysitting established operations—once you've engineered success in one division, you'll tackle the next challenge
  • Creating operational frameworks from scratch—we provide the battle-tested playbook, you customize and implement for maximum impact

Consultant Key Responsibilities

  • Implement and refine our established operational frameworks to revitalize underperforming business units—we'll equip you with proven strategies, and welcome your insights for continuous improvement
  • Drive measurable financial outcomes through operational excellence, specifically targeting positive margins and exceptional customer retention across our portfolio of acquired software companies

Basic Requirements

  • Geographic location within the Americas (North, Central, or South)
  • Minimum 5 years of enterprise software industry experience, demonstrating comprehensive understanding of software development and business practices
  • At least 5 years in operational roles with demonstrable achievements
  • Minimum 3 years of customer-facing experience (Support, Sales, Collections, or similar functions)
  • Demonstrated proficiency with generative AI tools and quantifiable success in leveraging them for productivity enhancement

About Trilogy

Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5145-US-SanAnton-Consultant.002

Salary : $200,000

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