What are the responsibilities and job description for the Senior Installer position at TriMark?
Why you’ll love it here!
Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
401k Community Service Day
Spotlight Awards
National Sales Excellence Awards
CFSP Prep Certification Program
POSITION SUMMARY:
The Senior Installation Technician reports to the Installation Manager
Located in Cleveland, OH
Full-Time
In Office
The Senior Installation Technician is a key member of our installation team, responsible for delivering, installing, and maintaining our customer's equipment to the highest standards. This role requires advanced technical skills, leadership abilities, and a commitment to excellence. The Senior Installation Technician will also provide guidance and support to junior team members to ensure successful project completion.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Routing and Coordination:
Plan delivery and installation routes efficiently, ensuring timely and accurate completion of tasks.
Technical Expertise:
Demonstrate advanced knowledge and proficiency in installing and troubleshooting equipment, ensuring installations meet quality standards.
Supervision and Training:
Provide guidance and support to junior team members, mentoring them in installation procedures, best practices, and safety protocols.
Equipment Handling and Driving:
Safely load and transport equipment using appropriate tools and vehicles, including box trucks and forklifts.
Documentation and Compliance:
Complete all required paperwork accurately and in a timely manner, adhering to company procedures and safety regulations.
Maintenance and Repair:
Perform routine maintenance and repair tasks on equipment, ensuring optimal performance and longevity.
Safety and Quality Assurance:
Uphold the highest standards of safety and quality in all installation activities, ensuring compliance with company policies and industry regulations.
Problem-Solving and Decision-Making:
Identify and troubleshoot technical issues promptly, implementing effective solutions to minimize downtime and ensure customer satisfaction.
Customer Service:
Provide exceptional customer service throughout the installation process, addressing customer inquiries and concerns professionally and efficiently.
COMPETENCIES:
Advanced technical skills and expertise in equipment installation and maintenance.
Leadership abilities with the capacity to guide and support junior team members.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
Strong problem-solving and decision-making skills, with a focus on delivering practical solutions.
Attention to detail and a commitment to upholding the highest standards of quality and safety.
Flexibility to adapt to changing priorities and work effectively in a dynamic environment.
QUALIFICATIONS & EXPERIENCE:
High School Diploma or GED, or equivalent military or practical experience.
5 years of relevant experience in equipment installation and maintenance.
Advanced knowledge of installation procedures, tools, and equipment.
Demonstrated leadership experience and the ability to mentor junior team members.
Valid driver's license and clean driving record.
Certification or training in relevant technical fields is a plus.
Ability to successfully pass a background check post offer acceptance.
PHYSICAL REQUIREMENTS:
Ability to lift 50 pounds.
Bend or twist body.
Use hands to handle, control or feel objects, tools. or controls.
Stand for long periods of time.
Keep or regain their balance.
Kneel, stoop, crouch, or crawl.
