What are the responsibilities and job description for the Product Trainer and Technical Support Expert position at Trime US, Inc.?
Job Description
We are seeking an experienced and skilled professional to join our team as a Product Support Manager.
Responsibilities
- Provide technical support for our products
- Develop and deliver product training sessions
- Maintain and update product documentation
- Analyze and resolve product issues
- Collaborate with cross-functional teams to improve product support processes
Requirements
- Bachelor's degree in a relevant field
- 2-5 years' experience in a similar role
- Excellent communication and interpersonal skills
- Ability to analyze complex problems and develop effective solutions
- Proven track record of delivering high-quality results in a fast-paced environment