What are the responsibilities and job description for the Logistics Coordinator position at Trinity Air Medical?
Job Description
Job Description
Join our team and be part of something truly meaningful- a life-saving mission that makes a difference every single day. We are on the lookout for passionate individuals like you who are driven by purpose and eager to make a positive impact on the world.
Schedule : 3-12 hour shifts.
Daytime, overnight, and weekend availability is a must.
Compensation :
24 per hour while in training (4 weeks).
25 per hour after training.
2 shift differential for overnight shifts
Essential Functions
- The Logistics Coordinator I serves in a 12 hour shift capacity to provide 24 / 7 operational coverage. This role is responsible for taking calls from clients to arrange logistical services including air and ground transportation for both OPO's and Transplant Centers to transport medical teams, organs, or specimens as needed.
- The Logistics Coordinator I will also be required to complete job functions of a TAM Driver, including Medical Team pick up, Organ Pick Up / Drop off, Medical Specimen or Equipment runs, and other assigned driving duties upon request.
- Oversees the day to day flow of work for TAM and third party drivers to ensure customer expectations are met.
- Demonstrates an ability to communicate effectively by phone and email to both internal and external customers to ensure requests are completed accurately and with a high level of service.
- Builds and maintains relationships with customers and suppliers to ensure a high level of customer and partner satisfaction.
- Demonstrates an ability to make effective decisions.
- Strong interpersonal skills and an ability to critically problem solve.
- Adheres to all policies and procedures to ensure a high level of service.
- Adheres to all documentation requirements for TAM customers.
- Participates in ongoing training and development.
- Must develop a basic understanding of OPO and transplant center language as well as aviation and ground language.
- Regular attendance at departmental meetings is required.
- Demonstrates TAM core values at all times.
- Represents TAM brand in a positive manner in all external communications.
- Contribute to the success and performance of the team and organization by achieving key performance metrics.
- Proficient in computer software programs including Microsoft and data entry.
- Perform other duties as assigned.
Physical and Mental Requirements
Salary : $25