What are the responsibilities and job description for the Automotive Service Advisor position at Trinity Auto Care?
Trinity Auto Care: Service Advisor - White Bear Lake, MN
Join Our Growing Team!
Trinity Auto Care, a leading independent auto repair shop with a strong reputation for honesty and integrity, is seeking a highly motivated and experienced Service Advisor to join our team in White Bear Lake, MN.
About Trinity Care:
- Customer-Centric: We prioritize customer satisfaction and build long-term relationships based on trust and exceptional service.
- Positive Work Environment: We foster a supportive and collaborative team culture where your contributions are valued.
- Commitment to Excellence: We strive for continuous improvement and provide ongoing training to help you excel in your role.
Responsibilities:
- Greet customers warmly and build rapport.
- Accurately assess vehicle concerns and provide clear, concise repair estimates.
- Communicate effectively with technicians and customers regarding repairs.
- Manage customer expectations and resolve any concerns promptly.
- Achieve and exceed sales goals.
- Maintain a high level of customer satisfaction.
- Utilize our shop management system effectively.
Qualifications:
- 3 years of experience as a Service Advisor/Writer in an automotive repair shop.
- Strong knowledge of automotive systems and repair procedures.
- Excellent communication, interpersonal, and organizational skills.
- Proven ability to build and maintain strong customer relationships.
- Team player with a positive and can-do attitude.
- Ability to work effectively in a fast-paced environment.
- Proficient computer skills.
Benefits:
- Competitive pay with no cap.
- Full-time employment with paid time off (3.5 weeks per year).
- Paid holidays (7 major holidays).
- Comprehensive benefits package (health, dental, vision, life etc.).
- Ongoing paid training and professional development opportunities.
To Apply:
Please submit your resume to jcochran@trinity-automotivemn.com
No phone calls or walk-ins, please.
Job Type: Full-time
Pay: $60,000 - $175,000 per year
Job Type: Full-time
Pay: $65,000.00 - $175,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
Work Days:
- Monday to Friday
Work Location: In person
Salary : $60,000 - $175,000