Behavioral Health Technician

At Trinity Care, we are dedicated to providing compassionate and comprehensive care for individuals facing mental health and substance use challenges. Our mission is to empower individuals in crisis by providing a supportive and therapeutic environment where they can stabilize, recover and transition to appropriate care. Through a multi-disciplinary team approach, we aim to promote healing, well-being and long term recovery for those in need. We are committed to diversity, inclusion and offering our staff opportunities for growth and professional development in a collaborative and supportive setting.

Position Overview:

The Behavioral Health Technician at Trinity Care’s Crisis House plays a crucial role in supporting individuals who are experiencing mental health or emotional crises, with a specific focus on substance use recovery. As part of a dynamic team, you will provide immediate, short-term support to clients in crisis, assisting with stabilization, crisis de-escalation, and daily living activities in a safe and therapeutic environment.

This role requires someone who is compassionate, calm under pressure and able to provide hands-on care to clients in distress. You will collaborate closely with our clinical team to implement treatment plans, offer emotional support, and ensure the safety and well-being of clients during their stay. You will also monitor client progress and assist in the transition to further treatment or resources as needed.

Key Responsibilities:

• Provide direct care and support to individuals experiencing mental health crises and substance use challenges
• Assist with de-escalation and crisis intervention, maintaining a calm and controlled environment
• Observe and document changes in client behavior, symptoms and health status
• Work with clinical staff to implement individualized treatment plans
• Assist clients with daily activities, such as meal preparation, personal hygiene and maintaining cleanliness in living areas
• Provide emotional support to clients, helping them manage stress, anxiety or other mental health symptoms
• Ensure safety protocols are followed and maintain confidentiality in accordance with HIPAA guidelines
• Participate in team meetings and ongoing training to stay informed of best practices in mental health and substance use recovery
• Other duties as assigned

Qualifications:

• High school diploma or equivalent required; Associate’s degree or higher in psychology, social work or a related field preferred
• At least one year experience in a behavioral health, mental health or crisis intervention role is preferred
• Strong communication and interpersonal skills
• Ability to remain calm in high-pressure situations
• Empathetic with the ability to maintain professional boundaries
• Ability to work with diverse population and manage a variety of challenging behaviors
• Med Tech certification a plus
• Current CPR/First Aid certification (or willingness to obtain within 30 days of employment)
• Ability to work both independently and collaboratively as part of a team.
• Understanding of addiction recovery principles and challenges.
• Compassionate, patient, and non-judgmental approach to care.
• Flexibility to work varying shifts, including nights, weekends and holidays.
• Must pass a background check and drug screening.

Why Join Us?

• Be part of a mission-driven organization dedicated to improving the lives of those affected by substance use disorders.
• Competitive pay
• Opportunities for professional growth and development
• Supportive, compassionate and collaborative work environment

If you are ready to make a difference in the lives of individuals in need of support and recovery, please submit your resume. We look forward to hearing from you!

Trinity Care is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Part-time

Pay: $20.00 - $22.00 per hour

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Night shift
• Overnight shift
• Rotating weekends
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Commute:

• Richmond, VA 23279 (Required)

Work Location: In person

Salary : $20 - $22