What are the responsibilities and job description for the Front Office/Check-Out position at Trinity Employment Specialists?
Front Office / Check-Out
Monday-Friday 9am-close (hours vary) |Temp to Perm | $16-$17/hour DOE | Tulsa, OK
Rotating early Fridays with direct coworker
Overview:
We are seeking a reliable and friendly Front Office/Check-Out Coordinator to join our medical clinic. This position is responsible for ensuring smooth patient flow at check-out and providing excellent customer service.
Key Responsibilities:
- Answer multiple incoming phone lines professionally and efficiently
- Schedule and triage appointments based on patient needs
- Check out patients and schedule follow-up or referral appointments
- Collect co-pays and patient balances
- Provide general administrative support as needed
Requirements:
- Prior experience in a medical office setting preferred
- Strong communication and customer service skills
- Comfortable with multi-tasking in a fast-paced environment
- Ability to learn clinic workflows and take on additional responsibilities over time
#LM
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At least one year experience in a medical office setting
* Perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties may include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.
* Answer telephones and direct calls to appropriate staff.
* Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
* Complete insurance or other claim forms.
* Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
* Transmit correspondence or medical records by mail, e-mail, or fax.
* Maintain medical records, technical library, or correspondence files.
* Receive and route messages or documents, such as laboratory results, to appropriate staff.
* Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
* Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
* Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
* Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
* Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
* Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
* Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
* Arrange hospital admissions for patients.
* Prepare correspondence or assist physicians or medical scientists with preparation of reports, speeches, articles, or conference proceedings.
Salary : $16 - $17
