Patient Access Rep I

Patient Access Rep

The Patient Access Representative obtains demographic, clinical, financial and insurance information in the process of appointment making for patient tests and procedures. Perform pre-registration activity and respond to real-time eligibility verification, including POS collection and running estimates. Incumbent provides instructions to the patient on test preparation; prints and mails patient itineraries if lead time is sufficient. Validates medical necessity (LMRP/LCD review) of Medicare and Non-Medicare cases to ensure clinical and financial clearance. Obtains and processes signed physician orders to ensure clinical documentation for care delivery.

Requirements

• Must possess a working knowledge of medical terminology, and data entry skills (50-60 keystrokes per minutes)
• High school diploma and/or associate degree or an equivalent combination of education and experience.
• Past work experience of at least two (2) years within a physician office, hospital or clinic environment, performing patient scheduling activities is highly desired.
• Excellent communication (verbal and written) and organizational abilities.
• Excellent interpersonal skills are necessary in dealing with peers, internal, and external customers.
• Accuracy, attentiveness to detail and time management skills are required.
• To successfully accomplish the essential job functions of this position, the incumbent will be required to work independently, read, write, and operate keyboard and telephone effectively.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

In return for your talents, we offer:

Competitive salary, paid time off, 403B retirement savings, and health, vision, dental benefits starting on Day 1- no waiting period

Colleague Referral Program to earn cash and prizes

Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country

Trinity Health offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.